Logistics Customer Service Specialist - Shipments & Status

Fuze Logistics Services Inc; Mississauga; On-site; CAD 42,000 - 52,000; Full time

Job summary

A logistics company in Mississauga is seeking an entry-level Customer Service Representative to provide timely information on service capabilities and manage customer interactions related to shipments. The ideal candidate will have experience in transport customer service, excellent organizational and communication skills, and be proficient in Microsoft Office. This is a full-time position offering an opportunity to work in a dynamic environment.

Qualifications

• 1 year of transport customer service experience required.
• Strong attention to detail and good geographical knowledge.
• Energetic, enthusiastic, and positive attitude needed.

Responsibilities

• Provide information to customers on service capabilities.
• Enter order information into the computer system accurately.
• Resolve service issues as they arise.
• Schedule deliveries to meet customer requirements.
• Communicate shipment status and anticipated service issues.

Skills

Organizational skills

Interpersonal communication

Computer skills

Attention to detail

Problem-solving skills

Tools

Microsoft Office Suite

Job description

A logistics company in Mississauga is seeking an entry-level Customer Service Representative to provide timely information on service capabilities and manage customer interactions related to shipments. The ideal candidate will have experience in transport customer service, excellent organizational and communication skills, and be proficient in Microsoft Office. This is a full-time position offering an opportunity to work in a dynamic environment.