Logistics Coordinator

Rosa Rugosa; Toronto; On-site; CAD 22,000 - 33,000; Part time

Benefits offered by this job

Health and dental coverage

Flexible scheduling

Growth opportunities

Collaborative team environment

Occasional travel opportunities

Job summary

A direct-to-consumer clothing brand in Toronto seeks a detail-oriented individual for inventory management, shipping logistics, and customer success. The role requires a minimum of 2 years in Shopify e-commerce or warehouse experience and excellent communication skills. You'll be joining a growing company committed to sustainability and ethics, offering part-time flexible hours and health benefits. This is an exciting opportunity to grow within a collaborative team that values input and passion for fashion.

Qualifications

• Minimum 2 years of experience in Shopify e-commerce or warehouse.
• Minimum 2 years of experience in retail or customer service.
• Ability to thrive in fast-paced environments.
• Loves problem-solving and takes ownership of their work
• Has excellent communication skills (written and verbal)
• Is comfortable with technology and learning new systems
• Can lift up to 25lbs and work on their feet
• Has a genuine passion for fashion and clothing
• Is excited about joining a growing company

Responsibilities

• Maintain accurate inventory on Shopify.
• Optimize shipping processes and costs.
• Serve as e-commerce customer service lead.
• Track performance metrics for business decisions.

Skills

Shopify e-commerce experience

Retail or customer service experience

Problem-solving skills

Excellent communication skills

Comfortable with technology

Ability to lift 25lbs

Tools

Stock tracking software

Job description

About Rosa Rugosa

We’re a direct‑to‑consumer clothing brand focused on creating modern workwear. At Rosa Rugosa, we make durable and well‑fitted garments. We’re in our early growth phase, and we’d love for you to be part of our journey.

Role Description

Location: Parkdale, Toronto

Start: ASAP

What You Will Do:

Inventory Management

• Keep our Shopify store accurately synced with real inventory
• Learn our stock tracking systems and perform weekly counts
• Help maintain inventory accuracy
• Manage our pick‑and‑pack operations
• Use scanning technology to ensure every order is correct
• Stage orders for smooth, timely delivery

Shipping & Logistics

• Build relationships with our shipping partners
• Help optimize our shipping processes and costs
• Handle both regular orders and special corporate shipments

Customer Success

• Be the friendly voice customers hear when they need help
• Solve problems quickly and turn challenges into positive experiences
• Serve as our e‑commerce customer service lead

Data & Analytics

• Track performance metrics that drive business decisions
• Report insights that help inform our growth strategy

We’re Looking For Someone Who:

• 2+ years of Shopify e‑commerce or warehouse experience
• 2+ years of retail or customer service experience
• Thrives in fast‑paced, dynamic environments
• Loves problem‑solving and takes ownership of their work
• Has excellent communication skills (both written and verbal)
• Is comfortable with technology and learning new systems
• Can lift up to 25lbs and work on their feet
• Has a genuine passion for fashion and clothing
• Is excited about joining a growing company

Bonus points for: fashion background or logistics knowledge

Why You’ll Enjoy Working Here:

Growth Opportunity: Be part of our journey as we grow from startup to established brand

Work‑Life Balance: Part‑time hours with flexible scheduling

Benefits: Health and dental coverage for part‑time roles

Learning: Gain experience across multiple business functions

Impact: Help build a sustainable, ethical fashion brand

Team: Join a small, collaborative team where your input matters

Adventure: Occasional travel opportunities

Ready To Join The Rosa Rugosa Team?

We’re an equal opportunity employer committed to creating an inclusive, discrimination‑free workplace where everyone can thrive. If you’re passionate about clothing brands, enjoy variety in your work, and want to grow with a company that values ethics and excellence – we’d like to hear from you!

Apply now and join us in building something meaningful.