Logistics Coordinator

Amrize; Calgary; Presencial; CAD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Pension plan

RRSP/TFSA programs

EFAP

Mental health support

Service recognition awards

Discounts on products/services

Online learning access

Parental support

Resumo da oferta

Amrize is seeking a Ready Mix Logistics Coordinator to coordinate concrete deliveries and provide exceptional customer service. You will dispatch mixer trucks, support drivers and plant teams, and manage orders, billing and documentation, while upholding safety policies.

Qualified candidates have a college diploma/degree, 3+ years in logistics, and proficiency with dispatch software and GPS tracking. Evening/weekend shifts may be required; pre-employment medical and PPE use will be enforced.

Qualificações

• Education: College Diploma/University Degree Preferred.
• Field of Study Preferred: Supply Chain Management or Business Administration.
• Required Work Experience: 3 years of experience in logistics coordination, order dispatching, or customer service within concrete, aggregates, or the construction industry.

Responsabilidades

• Dispatch mixer trucks safely and on schedule according to customer specifications and plant network load capacities.
• Serve as the primary point of contact for customer inquiries regarding order status, truck locations, ETAs, product availability, quotes, and special project requests.
• Proactively notify customers in advance whenever delivery schedules or orders are disrupted or altered.
• Provide continuous operational support, site information, directions, project details, and guidance to drivers via radio, GPS, and telephone.
• Coordinate with Logistics Manager, Operations, QA/QC, and Sales to resolve order/delivery issues and ensure customer satisfaction.
• Review orders and delivery tickets for accuracy, log special conditions, manage discrepancy investigations, and assist billing coordinators with tickets.
• Maintain accurate customer records, document order issues, and ensure retention of invoices, PODs, and quotations.
• Promote health, safety and environmental policies and a culture of safety.

Conhecimentos

Dispatch software

GPS tracking

Radio/phone communications

Data entry

Formação académica

College Diploma/University Degree Preferred

Descrição da oferta de emprego

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COMPANY OVERVIEW

Amrize is building North America. From bridges and railways to data centres, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us.

As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we’re ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We’re in every construction market.

Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition.

Join Amrize as a Logistics Coordinatorand help construct what's next. If you're ready to put your skills to work on projects that matter — and build a career with a company that’s building North America — we want to hear from you!

ABOUT THE ROLE

The Ready Mix Logistics Coordinator serves as a key point of contact for customers, drivers, plant teams, and internal stakeholders, ensuring seamless delivery coordination of concrete products, exceptional customer service, and accurate order and billing administration. This role combines order dispatching, concrete mixer truck scheduling, account support, and operational logistics coordination to maintain high service levels, optimize delivery efficiency, and foster strong customer relationships.

WHAT YOU’LL ACCOMPLISH

• Dispatch mixer trucks safely and on schedule according to customer specifications and plant network load capacities, ensuring efficient utilization of plant load points.
• Serve as the primary point of contact for customer inquiries regarding order status, truck locations, ETAs, product availability, additional products/sundries, quotes, and special project requests.
• Proactively notify customers in advance whenever delivery schedules or orders are disrupted or altered, maintaining open and clear communication.
• Provide continuous operational support, site information, directions, project details, and guidance to drivers via radio, GPS, and telephone.
• Coordinate effectively with Logistics Manager, Operations, Quality Control (QA/QC), and Sales teams to resolve order or delivery issues and ensure customer satisfaction.
• Review orders and delivery tickets for accuracy, log special conditions/sundries, manage discrepancy investigations, and assist billing coordinators with ticket sorting, credits, and rebills.
• Maintain accurate customer records, document order issues, and ensure proper retention of invoices, Proofs of Delivery (POD), and quotations in company systems.
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

WHAT WE’RE LOOKING FOR

Education: College Diploma/University Degree Preferred
Field of Study Preferred: Supply Chain Management or Business Administration
Required Work Experience: 3 years of experience in logistics coordination, order dispatching, or customer service within concrete, aggregates, or the construction industry

Technical Skills

Proficiency with dispatch software, GPS tracking systems, radio/phone communications, and data entry/office applications.

Travel Requirements

None

Additional Requirements

• Proficiency with dispatch software, GPS tracking systems, radio/phone communications, and data entry/office applications.
• Excellent verbal and written communication skills
• Good problem-solving abilities
• Willing to work evenings and weekends on a rotating basis
• Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

WHAT WE OFFER

• A generous Pension Plan designed to support you through various stages of your career and life
• Access to voluntary programs like RRSP and TFSA for future financial planning
• Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges
• Easy access to mental health and well-being support
• Service recognition awards to celebrate your contributions
• Perks & discounts on a variety of products and services
• Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities
• Financial support for new parents beyond statutory benefits
• An inclusive and welcoming environment where everyone can be themselves
• A collaborative work culture in a supportive and team-oriented work environment
• Company-provided personal protective equipment ensuring your safety and comfort on the job where applicable

As part of our dedicated focus on the health and safety of all employees, a pre‑employment medical, including drug and alcohol testing and a criminal record check, will be required.

BUILDING INCLUSIVE WORKSPACES

At Amrize, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you’ll have the chance to build your ambition!

Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.Amrize North America Inc. participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the United States.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email [e-mail]. This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.

While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.