Location Manager

Lift Auto Group; Grande Prairie; On-site; CAD 70,000 - 90,000; Full time

Job summary

CSN Grande Prairie South is seeking a Location Manager to oversee daily shop operations, focusing on delivering high-quality autobody repairs while leading a collaborative team.

You will engage insurers, build strong dealer/vendor relationships, and drive production to meet company goals. Strong emphasis on leadership, safety, and customer experience is required.

Qualifications

• 5+ years’ experience as a Body Shop Manager.
• Strong estimating skills focusing on autobody collision repair.
• Knowledge of insurance procedures and processes with proven ability to build relationships.
• Ability to drive business development and achieve targets.
• Direct employees to achieve location profitability and customer experience goals.
• Strong communication and people skills.

Responsibilities

• Oversee day-to-day shop operations and production goals.
• Engage with insurer/dealer/vendor personnel to build relationships.
• Ensure vehicle repairs meet Lift Auto Group quality standards.
• Monitor shop production and sales and report performance.
• Lead and train staff to deliver an exceptional customer experience.
• Implement health & safety programs and educate employees.
• Assist in budget preparation and monthly business administration.
• Manage payroll reporting and community involvement initiatives.

Job description

CSN Grande Prairie Southis on the hunt for a well-rounded Location Manager to help build our collaborative repair team. We are proud to showcase that we support clientele in offering quality and prestige of repairing all vehicles. If you have management experience in the collision and repair industry or transferrable skills, we are interested in considering you.

Why Join Us?

Lift offers a competitive compensation package based on your experience, comprehensive benefits, a collaborative and engaging team environment, opportunities for career growth, and the chance to be part of an exciting and expanding organization.

CAREER OVERVIEW

The role of the Location Manager is overseeing the day-to-day operations of the shop. In summary, they are expected to:

• Engage and build relationships with key Insurer/Dealer/Vendor personnel.
• Ensure that all vehicle repairs meet the Lift Auto Group quality standards
• Monitor shop production and sales; communicating effectively to achieve the company’s production goals.
• Possess the ability to perform the duties associated with a both estimating and production focused Repair Coordinators.
• Complete monthly business administrative tasks relating to shop performance and budgeting.
• Direct, manage and inspire the overall performance of the shop, leading the team to deliver an exceptional customer experience for every customer.
• Implement Health & Safety programs and meetings to protect and educate employees.
• Deliver training to ensure employees can effectively perform their tasks at a high level.
• Identify key employees and mentors them to reach daily, weekly, and monthly targets.
• Monitor and manage the performance of all location staff.
• Ensure that company procedures and policies are understood and followed
• Strive for and implement continuous improvement plans.
• Communicate effectively and efficiently with corporate office.
• Accurately complete and submit bi-monthly payroll reports in a timely manner.
• Recommend involvement in community projects for the shop and oversee the implementation of the selected projects.

Requirements:

• 5+ years’ experience as a Body Shop Manager.
• Strong estimating skills focusing on autobody collision repair.
• Comprehensive knowledge and understanding of insurance procedures and processes with proven ability to build and maintain strong insurance relations.
• A desire to drive business development and achieve results.
• Ability to direct employees to achieve location targets, profitability, and customer experience goals.
• Standard First Aid & CPR Certification strongly preferred.
• In depth knowledge of management system and estimating software.
• Strong communication skills and people skills.
• Ability to multi-task and to prioritize according to store goals and customer obligations.