Local Client Manager - Mississauga

APM Terminals; Mississauga; On-site; CAD 85,000 - 105,000; Full time

Benefits offered by this job

Medical, Dental, Vision care benefits

Gym membership reimbursement

Company phone and vehicle

RRSP matching after 1 year

Tuition reimbursement

Job summary

APM Terminals in Mississauga seeks an experienced professional to manage client growth and sell integrated logistics services. You will play a pivotal role in enhancing profitability and client relations by negotiating contracts and addressing complex issues.

The ideal candidate must have a Bachelor's degree, minimum 5 years in freight forwarding, and excellent analytical and communication skills. Comprehensive benefits include a salary of $85,000 – $105,000 CAD and a Sales Incentive Plan (SIP).

Qualifications

• Minimum 5 years of experience in international freight forwarding or supply chain/logistics/shipping industries.
• Strong analytical and problem-solving skills; results-oriented and detail-focused personality.
• Advanced computer literacy and ability to operate standard office equipment.

Responsibilities

• Manage client’s strategic initiatives and YoY portfolio growth.
• Sell integrated logistics services including Supply Chain Management.
• Negotiate contract renewals and monitor profitability.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

PC skills (Word, Excel, PowerPoint, Outlook)

Education

Bachelor's degree or equivalent work experience

Industry diplomas or certificates (e.g., CIFFA or CITT)

Job description

Key Responsibilities

• YoY Portfolio Growth Management of client’s strategic initiatives
• Entry point to customer for all levels of the client organization
• Selling new and additional integrated logistics services including but not limited to: Supply Chain Management & Value Added (VAS) services, Ocean freight, FCL and LCL, Domestic Ground Freight, Airfreight, Transload / Warehousing, and Customs House Brokerage.
• Monitor profitability
• Contract renewal negotiations
• Liaison between Customer and Origin as needed / as escalation point (primarily handled by the PM)
• Problem solving
• Sales Systems familiarity
• Special account handling when needed
• Handling general enquiries
• Liaise with Program Management on strategic issues
• Travel with client when mutually beneficial
• Resolve large and/or complex issues/problems
• Manage by influence resources that do not report to this position (e.g., Program Manager, Logistics Specialist, Customer Service teams)
• Coordinate resources and developments within the company, setting synergy between finance and business development groups within Maersk
• Communicate with client’s organization across all levels, from front‑line service to CEO
• Act as sales specialist for Maersk sales organization as needed
• Comply with all Federal, Provincial and Local legal requirements
• Maintain technical and professional proficiency, attend classes or educational workshops, review professional publications

Education and Experience

• Bachelor’s degree or equivalent work experience
• Industry diplomas or certificates (e.g., CIFFA or CITT) preferred but not required
• Minimum 5 years of experience in international freight forwarding or supply chain/logistics/shipping industries
• Strong analytical and problemsolving skills; results‑oriented and detail‑focused personality; organizational skills
• Advanced computer literacy and ability to efficiently operate standard office equipment
• Good communication (oral and written) and interpersonal skills; team player; ability to work under pressure; guidance to staff
• PC skills (Word, Excel, PowerPoint, Outlook)

Technical Skills and Competencies

• Ability to make decisions in the absence of management
• Excellent communication skills
• Excellent conflict resolution and problem‑solving skills
• Well‑organized and self‑directed individual, team player
• Ability to train, coach, evaluate and mentor
• Strong knowledge of technology platforms, MS Office products, and rapid adaptation to new software

Benefits and Compensation

• Salary: $85,000.00 – $105,000.00 CAD + Sales Incentive Plan (SIP)
• Medical, Dental, Vision care benefits
• Gym membership reimbursement
• Company phone and vehicle
• RRSP matching after 1 year
• Tuition reimbursement
• Job Type: Full Time

Equal Opportunity Employer

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

For assistance during the application process, please contact [e-mail].