Loan Solutions Consultant

Fairstone Financial Inc.; Sault Ste. Marie; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a leading provider of responsible lending solutions as a Loan Solutions Consultant in Sault Ste. Marie. In this dynamic role, you will support customers in their financial journeys, ensuring loan applications are processed accurately while providing exceptional service both over the phone and in person. With a strong focus on community engagement and customer satisfaction, you will be part of a culture that values personal development and work-life balance. This is a fantastic opportunity to grow your career in a supportive environment that fosters professional development and recognizes your contributions.

Benefits

Minimum 15 days vacation

Flexible Hours / Work-Life Balance

Comprehensive Benefits Package

Pension Contribution

Wellness Solutions

Competitive Base Salary

Reward Program

Employee Referral Program

Employee Discounts

Professional Development

Qualifications

• Authorized to work in Canada and possess great communication skills.
• High school diploma or equivalent is an asset.

Responsibilities

• Support customers with loan applications and provide best-in-class service.
• Ensure timely assessment of loan applications in a fast-paced environment.

Skills

Customer Service

Loan Underwriting

Communication Skills

Detail-oriented

Education

High School Diploma

Post-secondary Education in Finance or Business Administration

Tools

Loan Origination Software

Job description

Loan Solutions Consultant

Loan Solutions Consultant

Apply locations Sault Ste Marie, Ontario

Time type: Full time

Posted on: Posted 8 Days Ago

Job requisition id: R22299

WHO WE ARE:

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together, and with our customers.

Come join Fairstone Financial as a Financial Consultant in Loan Solutions.

A regular day for you will include:

• Supporting customers and prospective customers on the phone and in person to provide best-in-class service.
• Ensuring loan applications are assessed accurately and timely in a fast-paced environment.
• Detail-oriented and able to closely follow credit policy rules to ensure risk parameters are consistently followed.
• Gathering loan information.
• Selling our loan and protection products.
• Closing loans virtually and in person.
• Following up past due customer accounts.
• Cash controls including taking payments.
• Committing to personal training and development to support our mission to deliver the best borrowing experience to earn our customer’s trust and loyalty.

Why join us?

Because we care about our employees and offer a variety of benefits such as:

• Time Off: Minimum 15 days vacation and additional wellness days, plus statutory holidays.
• Flexible Hours / Work-Life Balance: Full-time positions typically involve 37.5 hours per week. We value work-life balance and support the right to disconnect at Fairstone.
• Comprehensive Benefits Package: Adjustable to your needs (with access to virtual healthcare).
• Pension Contribution: Fairstone automatically matches a certain percentage to contribute to your savings.
• Wellness: Tailored well-being solutions available 24/7.
• Competitive Base Salary: With multiple incentive programs to increase your overall compensation.
• Reward Program: Collect points for travel or merchandise.
• Employee Referral Program: Earn a bonus when referring a friend.
• Employee Discounts: We offer numerous discounts at various retailers.
• Professional Development: Comprehensive paid online learning courses (Fairstone Academy), opportunities to develop multiple skill sets.
• Supportive Culture: Join a supportive and collaborative work environment where your contributions are valued and recognized.

Must-haves:

• Authorized to work in Canada.
• High-school diploma or the equivalent is an asset.
• Great communication skills.

Extra - awesome to have:

• You have at least 1 year of prior experience in loan underwriting, experience in a financial institution.
• Previous experience working with loan origination software.
• Post-secondary education in Finance or Business Administration.
• Maintain a positive supportive attitude, help to maintain a gratifying work atmosphere!

This role is now vacant

WE ARE PROUD TO BE: Montreal's Top Employers 2024 by Canada’s Top 100 Employers!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type: Full time

Job Type:

Permanent

Fairstone Bank of Canada (“Fairstone Bank”) and its subsidiary, Fairstone Financial Inc. (“Fairstone”), provide a wide range of innovative financial services that enable Canadian consumers and businesses to achieve their goals.