Loan Solutions Consultant

Fairstone; Sault Ste. Marie; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Financial Consultant in Loan Solutions to enhance customer experience through personalized service. In this role, you will assist clients in navigating loan options, ensuring timely application assessments, and adhering to credit policies. The position offers a supportive culture with flexible hours, competitive salary, and numerous employee discounts. Join a team that values your contributions and fosters a work-life balance. If you're passionate about helping others achieve their financial goals, this opportunity is perfect for you.

Benefits

Flexible Hours / Work-Life Balance

Competitive Base Salary

Employee Discounts

Supportive Culture

Qualifications

• Authorized to work in Canada and strong communication skills required.
• Experience in loan underwriting is a plus.

Responsibilities

• Support customers with loan solutions and ensure applications are assessed accurately.
• Sell loan and protection products while maintaining cash controls.

Skills

Communication Skills

Detail Orientation

Customer Service

Education

High School Diploma

Post-secondary Education in Finance or Business Administration

Tools

Loan Origination Software

Job description

WHO WE ARE:

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together, and with our customers. By helping Canadians find the right solution to meet their needs with a variety of products and services.

Come join Fairstone Financial as a Financial Consultant in Loan Solutions.

A regular day for you will include:

• As a consultant in loan solutions, you will support customers and prospective customers on the phone and in person to provide the best-in-class service.
• Ensure loan applications are assessed accurately and timely in a fast-paced environment.
• Detail oriented and able to closely follow credit policy rules to ensure risk parameters are consistently followed.
• Gathering loan information.
• Selling our loan and protection products.
• Closing loans virtually and in person.
• Following up past due customer accounts.
• Cash controls including taking payments.
• Commit to your personal training and development to support our mission to deliver the best borrowing experience to earn our customer’s trust and loyalty.

Why join us?

Because we care about our employees and offer a variety of benefits such as:

• Flexible Hours / Work-Life Balance: Full-time positions typically involve 37.5 hours per week. We value work-life balance and support the right to disconnect at Fairstone.
• Competitive Base Salary: With multiple incentive programs to increase your overall compensation.
• Employee Discounts: We offer numerous discounts at various retailers.
• Supportive Culture: Join a supportive and collaborative work environment where your contributions are valued and recognized.

Must-haves:

• Authorized to work in Canada.
• High-school diploma or the equivalent is an asset.
• Great communication skills.

Extra - awesome to have:

• You have at least 1 year of prior experience in loan underwriting, experience in a financial institution.
• Previous experience working with loan origination software.
• Post-secondary education in Finance or Business Administration.
• Maintain a positive supportive attitude, help to maintain a gratifying work atmosphere!

This role is now vacant.

WE ARE PROUD TO BE: Montreal's Top Employers 2025 by Canada’s Top 100 Employers!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type: Full time Job Type: Temporary (Fixed Term)