Loan Solutions Consultant

Fairstone Financial Inc.; Kitchener; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a leading Canadian provider of responsible lending solutions as a Loan Solutions Consultant. In this role, you will engage with customers to provide exceptional service, ensuring accurate and timely loan assessments in a fast-paced environment. The company values work-life balance, offering flexible hours and a comprehensive benefits package tailored to your needs. With a focus on personal development and a supportive culture, this is an exciting opportunity to contribute to a mission-driven organization that prioritizes customer trust and loyalty. Embrace the chance to grow your career in a collaborative environment that recognizes and values your contributions.

Benefits

Minimum 15 days vacation

Flexible Hours

Comprehensive Benefits Package

Pension Contribution

Wellness Solutions

Competitive Base Salary

Reward Program

Employee Referral Program

Employee Discounts

Professional Development

Qualifications

• Authorized to work in Canada.
• 1 year of experience in loan underwriting is a plus.

Responsibilities

• Support customers with loan applications both in person and over the phone.
• Ensure timely assessment of loan applications.

Skills

Communication Skills

Customer Service

Detail Orientation

Education

High School Diploma

Post-secondary Education in Finance or Business Administration

Tools

Loan Origination Software

Job description

Loan Solutions Consultant page is loaded

Loan Solutions Consultant

Apply locations Waterloo, Ontario Kitchener, Ontario time type Full time posted on Posted Yesterday job requisition id R22796

WHO WE ARE:

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. At Fairstone, our culture isbuilton strong values and leadership principles that definethe expectations we have for working together, and with our customers. By helping Canadians find the right solution to meet their needs with a variety of products and services.

Come join Fairstone Financial as a Financial Consultant in Loan Solutions.

A regular day for you will include:

• As a consultant in loan solutions, you will support customers and prospective customers on the phone and in person to provide the best-in-class service.
• Ensure loan applications are assessed accurately and timely in a fast-paced environment.
• Detail oriented and able to closely follow credit policy rules to ensure risk parameters are consistently followed.
• Gathering loan information
• Selling our loan and protection products
• Closing loans virtually and in person
• Following up past due customer accounts.
• Cash controls including taking payments
• Commit to your personal training and development to support our mission to deliver the best borrowing experience to earn our customer’s trust and loyalty.

Why join us?

Because we care about our employees and offer a variety of benefits such as:

• Time Off: Minimum 15 days vacation and additional wellness days, plus statutory holidays.
• Flexible Hours / Work-Life Balance: Full-time positions typically involve 37.5 hours per week. We value work-life balance and support the right to disconnect at Fairstone
• Comprehensive Benefits Package: Adjustable to your needs (with access to virtual healthcare).
• Pension Contribution: Fairstone automatically matches a certain percentage to contribute to your savings.
• Wellness: Tailored well-being solutions available 24/7.
• Competitive Base Salary: With multiple incentive programs to increase your overall compensation.
• Reward Program: Collect points for travel or merchandise.
• Employee Referral Program: Earn a bonus when referring a friend.
• Employee Discounts: We offer numerous discounts at various retailers.
• Professional Development: Comprehensive paid online learning courses (Fairstone Academy), opportunities to develop multiple skill sets.
• Supportive Culture: Join a supportive and collaborative work environment where your contributions are valued and recognized.

Must-haves:

• Authorized to work in Canada
• High-school diploma or the equivalent is an asset
• Great communication skills

Extra - awesome to have:

• Y ou have at least 1 year of prior experience in loan underwriting, experience in a financial institution.
• Previous experience working with loan origination software
• Post-secondary education in Finance or Business Administration
• Maintain a positive supportive attitude, help to maintain a gratifying work atmosphere!

This role is now vacant

WE ARE PROUD TO BE: Montreal's Top Employers 2025 by Canada’s Top 100 Employers!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type:

Full time

Job Type:

Permanent

Fairstone Bank of Canada and its subsidiaries, including Fairstone Financial Inc. and Home Trust Company, deliver innovative, accessible and reliable financial solutions that enable Canadians to reach their financial goals. Collectively, we offer residential and commercial mortgages, consumer deposits and GICs, retail and automobile financing, credit cards and digital lending, in addition to unsecured and secured personal loans online and at more than 255 branches coast to coast. With a long-established history, we are proud to be Canada's leading alternative lending bank. More at FairstoneBank.ca