Loan Solutions Consultant

Fairstone Bank; Hamilton; On-site; CAD 40,000 - 60,000; Full time

Job summary

Fairstone Bank is seeking a Loan Solutions Consultant to support customers in their borrowing needs. The role involves assessing loan applications and providing excellent service in a fast-paced environment. Candidates should have a high school diploma and preferably some experience in financial institutions. Flexible working hours and a supportive work culture are offered.

Benefits

15 days vacation and wellness days

Competitive Base Salary with incentives

Professional Development through Fairstone Academy

Employee Discounts

Flexible work-life balance

Qualifications

• Authorized to work in Canada.
• At least 1 year of experience in loan underwriting or financial institutions is a plus.
• Positive attitude and team spirit.

Responsibilities

• Support customers via phone and in person.
• Assess and process loan applications accurately.
• Follow credit policy rules and manage cash controls.

Skills

Customer service

Loan assessment

Sales skills

Education

High school diploma or equivalent

Post-secondary education in Finance or Business Administration

Tools

Loan origination software

Job description

Join to apply for the Loan Solutions Consultant role at Fairstone Bank

20 hours ago Be among the first 25 applicants

Join to apply for the Loan Solutions Consultant role at Fairstone Bank

Who We Are

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. Our culture is built on strong values and leadership principles that define our expectations for working together and serving our customers. We aim to help Canadians find the right financial solutions with a variety of products and services.

Come join Fairstone Financial as a Financial Consultant in Loan Solutions.

A Regular Day For You Will Include

• Supporting customers and prospective customers via phone and in person to provide excellent service.
• Assessing loan applications accurately and efficiently in a fast-paced environment.
• Following credit policy rules closely to ensure risk parameters are maintained.
• Gathering loan information.
• Selling loan and protection products.
• Closing loans virtually and in person.
• Following up on past-due customer accounts.
• Handling cash controls, including payment processing.
• Participating in personal training and development to support our commitment to delivering a top borrowing experience and earning customer trust and loyalty.

We care about our employees and offer benefits such as:

• Time Off: Minimum 15 days vacation, wellness days, and statutory holidays.
• Flexible Hours / Work-Life Balance: Full-time positions typically involve 37.5 hours/week, with support for work-life balance and the right to disconnect.
• Comprehensive Benefits: Including virtual healthcare.
• Pension Contributions: Company matches a percentage of your savings.
• Wellness: 24/7 tailored well-being solutions.
• Competitive Base Salary with incentive programs.
• Reward Program: Points for travel or merchandise.
• Referral Bonuses: Earn when referring new employees.
• Employee Discounts at various retailers.
• Professional Development: Paid online courses and skill development via Fairstone Academy.
• Supportive Culture: Collaborative environment where contributions are valued.

Must-haves

• Authorized to work in Canada
• High school diploma or equivalent (asset)

Extra - Nice to Have

• At least 1 year of experience in loan underwriting or financial institutions.
• Experience with loan origination software.
• Post-secondary education in Finance or Business Administration.
• Positive attitude and team spirit to foster a gratifying work atmosphere.

This role is now vacant

We are proud to be: Montreal's Top Employers 2025 by Canada’s Top 100 Employers!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/

If you have a preferred language for communication, please indicate whether you prefer French or English in your application.

Fairstone is an equal opportunity employer. We accommodate applicants with disabilities and encourage individuals from Indigenous, visible minority, and disabled groups to apply confidently.

Time Type: Full time

Job Type: Permanent

Seniority level: Entry level

Employment type: Full-time

Job function: Sales, Consulting, and Customer Service

Referrals increase your chances of interviewing at Fairstone Bank by 2x

Get notified about new Financial Services Representative jobs in Hamilton, Ontario, Canada.

Additional roles include:

• Financial Service Representative (FT + Monthly Incentives)
• Financial Service Representative - Branch 1656
• Financial Services Manager - Audi Oakville
• Financial Services Representative - Full Time - 6 month Contract

Personal Banker Trainee - Ancaster / Hamilton / Binbrook

We’re unlocking community knowledge with expert insights, starting with AI support.

J-18808-Ljbffr

Create a job alert for this search