Loan Solutions Consultant

Fairstone Bank; Gatineau; On-site; CAD 50,000 - 70,000; Full time

Job summary

Fairstone Bank recherche un Consultant en Solutions de Prêt pour fournir un service client exceptionnel et évaluer les demandes de prêt. Ce rôle implique la gestion des comptes clients, la vente de produits de prêt et le respect des politiques de crédit. Rejoindre notre équipe signifie bénéficier d'un environnement de travail collaboratif, de formations professionnelles, et d'un ensemble d'avantages, y compris des congés payés et un équilibre travail-vie personnelle.

Benefits

Congés: Minimum 15 jours de vacances

Horaires flexibles

Assurance santé complète

Contributions au régime de retraite

Solutions de bien-être disponibles 24/7

Programme de récompenses

Réductions pour employés

Développement professionnel

Culture de soutien

Qualifications

• Autorisé à travailler au Canada.
• Excellentes compétences en communication.
• Diplôme d'études secondaires ou équivalent (atout).

Responsibilities

• Soutenir les clients par téléphone et en personne.
• Évaluer les demandes de prêt de manière précise.
• Gérer les contrôles de trésorerie, y compris l'acceptation des paiements.

Skills

Communication

Service à la clientèle

Évaluation des demandes de prêt

Education

Diplôme d'études secondaires ou équivalent

Tools

Logiciel d'origine de prêt

Job description

Join to apply for the Loan Solutions Consultant role at Fairstone Bank.

Come join Fairstone Financial as a Financial Consultant in Loan Solutions.

A Regular Day For You Will Include

• Supporting customers and prospective customers via phone and in person to provide best-in-class service.
• Assessing loan applications accurately and efficiently in a fast-paced environment.
• Following credit policy rules meticulously to ensure risk parameters are maintained.
• Gathering loan information, selling loan and protection products, closing loans virtually and in person, and following up on past due accounts.
• Managing cash controls, including accepting payments.
• Engaging in personal training and development to enhance customer experience and build trust and loyalty.

Why Join Us?

We care about our employees and offer benefits such as:

• Time Off: Minimum 15 days vacation, wellness days, and statutory holidays.
• Flexible Hours / Work-Life Balance: Full-time positions typically involve 37.5 hours per week, with support for work-life balance and the right to disconnect.
• Comprehensive Benefits Package: Customizable, including virtual healthcare.
• Pension Contributions: Company matches a percentage to your savings.
• Wellness Solutions: Available 24/7.
• Competitive Salary: Plus incentive programs.
• Reward Program: Points for travel or merchandise.
• Referral Bonuses: Earn rewards for referring friends.
• Employee Discounts: Various retail discounts.
• Professional Development: Paid online courses and skill development opportunities.
• Supportive Culture: Collaborative environment where contributions are valued.

Must-Haves

• Authorized to work in Canada.
• High school diploma or equivalent (asset).
• Excellent communication skills.

Nice to Have

• At least 1 year of experience in loan underwriting or financial institutions.
• Experience with loan origination software.
• Post-secondary education in Finance or Business Administration.
• Positive attitude to foster a supportive work environment.

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