Loan Officer

IH Mississippi Valley Credit Union; Southwest Middlesex; On-site; CAD 45,000 - 75,000; Full time

Job summary

A forward-thinking credit union is seeking a dedicated Loan Officer to join their team. In this role, you will connect with members through various communication channels, providing expert guidance on financial products and ensuring their financial health. You will be responsible for analyzing member profiles, completing necessary documentation for loans, and collaborating with underwriters for approvals. This position offers a dynamic work environment with a focus on achieving sales targets while upholding exceptional service standards. If you are passionate about helping others and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• 2+ years in financial lending or sales environment required.
• Strong communication and problem-solving skills essential.

Responsibilities

• Assist members with financial products and services.
• Complete documentation for loans and new accounts.

Skills

Communication Skills

Problem-Solving Skills

Sales Experience

Multitasking

Education

High School Diploma or equivalent

Tools

Banking Software

Job description

Join Our Team as a Loan Officer at IH Mississippi Valley Credit Union!

Are you a skilled communicator with a passion for helping others achieve their financial goals? We're seeking a motivated and experienced Loan Officer to join our dynamic team. As a Loan Officer, you will play a crucial role in assessing members' needs, giving educated guidance, and providing exceptional service every step of the way. If you thrive in a fast-paced environment, excel at building relationships, and effective communication, let's talk!

This role is located at our beautiful headquarters on River Drive in Moline, IL. This facility includes a comfortable office environment with an on-site gym facility.

Summary of Position:

As a Loan Officer at IHMVCU, you will regularly connect with members via electronic communication channels including email, phone, chats, and various opportunities queues. You will advise members on the best products and services to ensure overall financial health by analyzing their profiles, interviewing, and making educated recommendations. This position will complete the necessary documentation for consumer loans, new account, and IRA/CD requests and collaborate with underwriters to proceed with approval processes. You will recognize opportunities and attract new business by profiling and effectively communicating while reviewing credit reports. Additional opportunities may include competitive payoffs and offering ancillary products to ensure our members are protected while presenting beneficial options. The role has monthly sales goals that include loan production and add-on products to be met individually and departmentally. This role involves extensive interaction with members and team members handling inbound calls and online loan applications. Upholding our service standards is paramount—be eager to serve, professional, and provide compliance with all regulations, policies, and procedures.

Experience Required:

• High School Diploma, or equivalent
• Two or more years of proven successful experience in Financial Lending and/or call center with sales environment
• Results-driven with a focus on achieving performance targets.
• Excellent communication and problem-solving abilities.
• In-depth knowledge of banking products, services, and regulatory requirements a plus.
• Ability to multitask and prioritize workload effectively in a fast-paced environment.
• Strong commitment to member service excellence.

Being a team member of IHMVCU is more than just a job; we want to make differences in the communities we live in and serve. Check out our careers page for more information including benefits www.ihmvcu.org/careers. Final compensation will be determined by various factors such as experience, specific skills, and internal pay equity.

Move Up your career at IHMVCU with this great opportunity!

Physical Requirements:

• Sitting: Sedentary work, involving occasional walking and standing.
• Talking: Clearly convey detailed instructions to others.
• Hearing: Perceive sounds at normal levels and receive detailed information through oral communication.
• Finger, Handle, Touch: Primarily work with fingers, applying pressure and perceiving attributes of objects through touch.
• Lifting Demands: Up to 10 lbs.
• Visual Demands: Visual acuity for various tasks, including computer work and reading.