Load Builder

RONA; London; On-site; CAD 26,000 - 28,000; Full time

Job summary

RONA in Ontario, Canada, is seeking a Load Builder with Delivery Support to assist yard operations, serve customers, and help with deliveries of drywall and other building materials. The role involves loading, securing, and transporting loads safely, using forklifts, and maintaining a clean yard.

The position emphasizes teamwork, careful handling of materials, and adherence to safety procedures. Lifting, ladder work, and on-site delivery support are typical duties in this busy retail/contractor

Qualifications

• Must have strong customer service and communication skills.
• Forklift certification or willingness to obtain certification.
• Ability to safely lift and maneuver heavy materials (e.g., drywall).
• Ability to work safely at heights and use ladders.
• Safety-focused with hazard recognition skills.

Responsibilities

• Provide professional service to contractors and retail customers.
• Assist customers with product location and recommendations.
• Prepare and verify specialized orders according to shipping paperwork.
• Build, stage, and secure loads to prevent damage during transport.
• Arrange materials according to routing and delivery sequence and restock as needed.
• Accompany drivers to assist with drywall carrying and site deliveries.
• Set up ladders safely and assist with unloading and site setup.
• Operate forklifts and yard equipment safely and perform daily inspections.
• Maintain yard cleanliness and organization and support inventory control.
• Review daily assignments with supervisor and comply with safety standards.

Skills

Customer service

Forklift certification

Heavy lifting

Height safety

Hazard recognition

Planning & organization

Problem solving

Dependable & team-oriented

Policy compliance

Job description

Load Builder with Delivery Support

Reports To: Yard Supervisor

Position Summary

Wage: 19.00 - 20.50

The Load Builder supports yard operations, customer service, and delivery functions. This role is responsible for preparing and building customer and contractor orders, operating forklifts and yard equipment, and assisting with deliveries — including carrying drywall and other heavy building materials to customer sites.

This position works both independently and as part of a team to ensure loads are accurate, secure, and safely transported while maintaining a clean and safe yard environment.

Qualifications and Skills

• Strong customer service, communication, and interpersonal skills
• Forklift certification (or willingness to obtain)
• Ability to safely lift, carry, and maneuver heavy materials, including drywall
• Ability to work safely at heights and use ladders
• Safety-focused with hazard recognition skills
• Strong planning, organization, and time management abilities
• Problem-solving and sound decision-making skills
• Dependable, accountable, and team-oriented
• Commitment to company policies and safety procedures

Key Responsibilities

Customer Service & Order Preparation

• Provide professional service to contractors and retail customers
• Assist customers with product location and recommendations
• Prepare and verify specialized orders according to shipping paperwork

Load Building & Inventory

• Build, stage, and secure loads to prevent damage during transport
• Arrange materials according to routing and delivery sequence
• Restock returned materials and report damaged products
• Maintain accurate documentation and support inventory control

Delivery Assistance

• Accompany drivers to assist with drywall carrying and site deliveries
• Assess delivery sites for hazards and ensure safe handling practices
• Set up ladders safely and assist with unloading and site setup

Equipment & Yard Safety

• Operate forklifts and yard equipment safely
• Load and unload delivery and customer vehicles
• Perform daily forklift inspections and report maintenance concerns
• Maintain yard cleanliness and organizationOperate saw equipment (upon certification)
• Follow all health and safety regulations and mitigate hazards

General Duties

• Review daily assignments with supervisor
• Comply with company policies and safety standards
• Support team members as needed
• Perform other duties as assigned

We would like to thank all those who apply; however, we will only be contacting those candidates that we believe will be a successful fit in our organization.

Moffatt and Powell is committed to an inclusive and barrier free workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.