Live-out Superintendent

Greenwin Corp.; Southwestern Ontario; On-site; CAD 40,000 - 45,000; Full time

Benefits offered by this job

Accommodation available

Job summary

Greenwin Corp. seeks an on-site Superintendent to manage day-to-day building operations, respond to tenant inquiries, coordinate maintenance, and lease apartments. You will be the first point of contact for residents, ensuring a positive, service-oriented environment.

Ideal candidates have strong organizational and communication skills, the ability to handle on-call emergencies, and a customer-focused approach. Prior superintendent experience is an asset.

Qualifications

• Strong customer service orientation and professional communication.
• Excellent organizational and time-management skills.
• Ability to prioritize tasks and handle confidential information.

Responsibilities

• Respond to tenant questions and complaints promptly.
• Rent upcoming suites in accordance with leasing policies.
• Maintain records and update work orders; support after-hours emergencies.
• Coordinate access for trades and assist with move-ins/move-outs.
• Prepare apartments for new residents and assist with cleanliness.
• Perform seasonal duties (gardening, snow removal) as needed.

Skills

Customer service

Organization

Time management

Communication

On-call readiness

Tools

Computer skills

Job description

Job Description

Summary

Superintendents are the first point of contact for residents, with a positive, friendly attitude and focus on customer service and tenant retention. They work on site to respond to emergencies and tenant concerns, allow access to trade workers, collect payments, maintain cleanliness, general maintenance, and lease apartments as necessary.

Salary Range

$40,000 - 45,000 per year

What You’ll Get To Do

Customer Focus

• Respond to all tenant questions, concerns and complaints in a timely manner
• Rent upcoming suites utilizing and adhering to all Greenwin leasing policies
• Perform administrative duties as required, keep detailed records of situations, and maintain accurate records with respect to work orders
• Be on call in accordance with the building schedule and provide support for after-hours emergencies
• Escalate issues to the Property Manager as necessary and relay office communications to tenants
• Serve all legal documentation pertaining to non-payment of rent and/or further Landlord-Tenant litigation as directed by Property Manager

Building Maintenance

• Responsible for day to day building operations, including general maintenance and ensuring all common areas are clean
• Prepare and clean apartments for new residents and assist with the move-in and move-out process
• Monitor and maintain cleanliness of garbage chutes and compactor
• Perform seasonal duties as required (gardening, snow removal of walkways, salting, etc.)
• Additional duties depending on building needs and as required by the Property Manager

Who You Are

• Prior experience as a Superintendent an asset
• Excellent organizational and time management skills
• Professional with excellent communication and customer service skills
• Ability to prioritize tasks, strong follow up skills with the ability to deal with confidentiality and sensitive issues
• Intermediate computer skills
• Reliable, dependable and respectful
• Ability to work long hours and under pressure

Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting [e-mail].