Live-In Maintenance Technician

realstar; Toronto; Hybrid; CAD 40,000 - 55,000; Full time

Job summary

A leading property management firm in Toronto seeks a Maintenance Technician to ensure the upkeep of residential properties. This role involves on-site living, performing maintenance tasks, and providing excellent customer service to residents. The ideal candidate will have experience in property management, strong communication skills, and the ability to manage minor repairs and maintenance systems.

Benefits

Competitive wage paid twice per month

Discounts on gym memberships

Recognition awards for years of service

Opportunity for career development

Annual holiday parties & summer BBQs

Extensive and ongoing training programs

Qualifications

• Experience in residential property management or related fields.
• Strong customer service and sales skills.

Responsibilities

• Maintain grounds and respond to maintenance requests.
• Ensure compliance with safety standards and regulations.
• Conduct daily inspections of mechanical and HVAC systems.

Skills

Customer Service

Communication

Management

Basic Computer Skills

Education

Experience in Residential Property Management

Job description

Job Description

Posted Friday, April 25, 2025 at 4:00 AM

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management, primarily in Canada and the UK. www.realstar.ca / www.realstargroup.com

The Maintenance Technician assists in cleaning and ensuring the proper physical maintenance of the property, including the grounds. This position requires living on-site and performing on-call duties.

What we offer to employees

• Competitive wage paid twice per month via direct deposit
• Discounts on gym memberships
• Recognition awards for years of service
• Opportunity for career development
• Annual holiday parties & summer BBQs
• Extensive and ongoing training programs

Property Maintenance Responsibilities

• Knowledge of all maintenance systems (pumps, emergency generators, swimming pool, sprinklers, ventilation, boilers, etc.)
• Ensure residents comply with rules, especially regarding maintenance and hazardous substances
• Maintain grounds according to company standards, including sewage, water, gas, and electrical systems; respond to maintenance requests; perform landscaping, mowing, and snow removal (if applicable)
• Handle cleaning materials safely following WHMIS standards
• Operate equipment safely; ensure snow removal standards; maintain logs for insurance; proper equipment maintenance (if applicable)
• Ensure compliance with provincial and municipal regulations (water testing, etc.)
• Pre-inspect vacant suites to ensure readiness
• Coordinate with Property Manager for scheduling contractors and staff, oversee quality of work
• Conduct daily inspections of mechanical, HVAC, and sprinkler systems
• Perform special projects and other duties as assigned

Customer Service Responsibilities

• Respond to resident issues and service requests within 24 hours
• Promote a community atmosphere
• Interact professionally and friendly with residents
• Seek ways to exceed resident service expectations
• Maintain fire and life safety standards; keep logs up to date; conduct fire drills
• Understand emergency procedures for fire, flood, mold, and train staff accordingly

Cleaning Responsibilities

The Maintenance Manager manages staff to keep the property clean daily and performs certain duties as needed:

Exterior Duties

• Snow and ice removal, salting, and maintaining logs
• Handling garbage and recycling
• Maintaining underground garage, parking, service rooms, foyers, patios, rooftops (if applicable)
• Watering gardens and lawns
• Picking up exterior garbage and identifying hazards

Interior Duties

• Cleaning common areas and amenities
• Dusting and cleaning fire safety equipment and elevator tracks
• Maintaining garbage chutes and recycling areas
• Handling cleaning materials safely (WHMIS)
• Thorough cleaning of appliances, floors, walls, windows, kitchens, and bathrooms
• Minor repairs (light fixtures, vents, filters, plumbing)
• Removing garbage and broken appliances

Skills and Experience Required

• Experience in residential property management or related fields (office admin, skilled trades, handyperson)
• Strong customer service and sales skills
• Excellent communication skills
• Management skills to lead and motivate staff
• Professional appearance
• Basic computer skills
• Ability to perform minor repairs and understand mechanical systems

We thank all applicants; only those selected for an interview will be contacted.

Realstar is committed to diversity and encourages applications from Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ individuals, and multilingual candidates. Accommodation will be provided upon request throughout the hiring process.