Litigation Adjuster

Crawford & Company; Nova Scotia; Remote; CAD 55,000 - 75,000; Full time

Job summary

Crawford & Company is seeking a Desk Adjuster to join their Inside Claims Commercial Lines team. This remote role involves investigating and settling commercial auto claims while collaborating with field adjusters. Candidates should possess insurance-related education and strong communication skills, fostering a commitment to quality and customer service.

Qualifications

• Proficient in maintaining accurate and detailed activity and transaction records.
• Ability to obtain a probationary adjusting license for Ontario.
• French/English bilingualism is an asset.

Responsibilities

• Investigate, evaluate, negotiate, and settle commercial auto claims.
• Direct field adjusters as required.
• Ensure accurate recording and reporting of files.

Skills

Investigate claims

Negotiate

Customer service

Communication

Education

Post-secondary education in an insurance-related field

4 CIPs completed

Tools

Office 365

Windows 10

Job description

We are currently recruiting for a Desk Adjuster to join our Inside Claims Commercial Lines team remotely in Canada.

Responsibilities

1. Investigate, evaluate, negotiate, and settle commercial auto AB and BI claims on the desktop for a dedicated client.
2. Direct field adjusters on a task basis as required.
3. Ensure accurate recording, reporting, and presentation of files.

Requirements

• Ability to conduct telephone investigations, evaluate, negotiate, and settle first and third party commercial lines claims.
• Post-secondary education in an insurance-related field; working towards full license and CIP designation is required.
• Minimum of 4 CIPs completed; ability to obtain a probationary adjusting license for Ontario.
• Proficient in maintaining accurate and detailed activity, transaction, and reserve records.
• Advanced computer skills including Office 365 and Windows 10.
• Excellent communication skills; must be a team player with a strong commitment to quality and customer service.
• Licensed in multiple provinces including Alberta and British Columbia, or the ability to obtain licenses.
• French/English bilingualism is an asset.

Additional Information

We thank all applicants for their interest; only those selected for an interview will be contacted.

Crawford & Company is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups, and others contributing to diversification.

We are committed to accommodating applicants with disabilities throughout the hiring process, in accordance with applicable laws. Please provide your accommodation needs in advance by contacting us via email.