Literature & Samples Fulfillment Specialist

Wausau Supply Company; Edmonton; On-site; CAD 32,000 - 42,000; Full time

Job summary

ChamClad, a division of Wausau Supply Company, is seeking a Literature Fulfillment Associate in Edmonton, Alberta, Canada. You will support the day-to-day production, assembly, and shipment of literature and sample materials, ensuring accuracy, quality, and safety standards.

You will pull, prepare, assemble, package, and ship orders, coordinate mailing, assist with inventory counts, and help identify stock issues, while following SOPs and safety guidelines.

Qualifications

• High school diploma or equivalent required.
• 1+ year in inventory management or warehouse operations.
• Strong attention to detail and ability to follow procedures.
• Ability to manage multiple priorities while maintaining accuracy.
• Experience with inventory systems (M3/ERP) preferred.
• Basic math and inventory reconciliation skills.

Responsibilities

• Pull, prepare, assemble, package and ship literature and sample orders according to department priorities and quality standards.
• Cut and prepare sample materials to approved sizes and specifications using department equipment and following established safety procedures.
• Assist with the assembly of sample kits, displays, product launch packets, contractor boxes, and other approved marketing materials.
• Coordinate mailing and shipment preparation using company-approved carrier methods.
• Support physical inventory counts, inventory organization, labeling, stocking, and general housekeeping in the literature/sample storage area.
• Identify and report low stock, damaged materials, fulfillment delays, equipment concerns or quality issues.
• Follow documented SOP's, safety expectations, quality control steps, and department workflows.
• Assist with equipment setup, routine department organization, and identifying process improvement opportunities.

Skills

Attention to detail

Multitasking

Communication

Teamwork

Accountability

Inventory reconciliation

Education

High School diploma or equivalent

Tools

M3 / ERP

Job description

ChamClad, a division of Wausau Supply Company, is seeking a Literature Fulfillment Associate in Edmonton, Alberta, Canada. You will support the day-to-day production, assembly, and shipment of literature and sample materials, ensuring accuracy, quality, and safety standards.

You will pull, prepare, assemble, package, and ship orders, coordinate mailing, assist with inventory counts, and help identify stock issues, while following SOPs and safety guidelines.