Lift Operations Assistant Supervisor

Sandman Hotel Group; Revelstoke; On-site; CAD 27,552 - 35,817; Full time

Benefits offered by this job

Free Season pass

Friends & family lift discounts

Restaurant/retail discounts at resort

Pro deals and Northland perks

Discounts at Sandman hotels

Job summary

Revelstoke Mountain Resort is seeking a Lift Operations Assistant Supervisor to lead and develop a team of Lift Operators and Coaster Attendants. You will report to the Lift Operations Supervisor and Manager, shaping daily operations for winter and summer seasons.

Ideal candidates have lift operations experience, supervisory background, and strong safety and customer-service focus. Join a dynamic team at RMR with competitive benefits.

Qualifications

• Eligible to work in Canada.
• Proof of SIN required.
• Experience in lift operations.
• Experience with detachable high-speed lifts.
• Experience in a supervisory role.
• Driver's license with acceptable abstract.
• First Aid Level 1 is an asset.
• Advanced skiing or snowboarding ability.
• Lift-150 Train the Trainer course is a plus.

Responsibilities

• Lead by example to maintain professionalism and teamwork.
• Coordinate day-to-day operations of winter and summer seasons.
• Train, schedule, payroll, and document staff activities.
• Supervise 50+ full- and part-time staff.
• Maintain high customer service and safety standards.
• Coordinate Lift Operations with other departments.
• Support setup, operation, and takedown of lifts and spaces.

Skills

Lift operations

Supervisory

Staff training

Scheduling

Customer service

Job description

Revelstoke Mountain Resort (RMR) is a division of Canada’s largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for big mountain riding, legendary powder and an authentic Canadian resort town.

Job Description

This is a full-time, seasonal position. As the Lift Operations Assistant Supervisor, you'll be required to assist the Lift Operations Supervisor hire, train and schedule a team of Lift Operators and Coaster Attendants. You will report directly to the Lift Operations Supervisor and Manager.

Responsibilities

• Lead by example, demonstrating professionalism, accountability, and a positive attitude that supports a strong team culture
• Help coordinate the day-to-day operation of RMR's winter and summer season.
• Assist with general supervision tasks such as: staff training, scheduling, payroll, departmental documentation, etc.
• Supervision of approximately 50+ full & part-time staff.
• Maintain a high level of customer service and professionalism in the department.
• Respect and adherence to RMR’s company policies & protocols, as well as industry, provincial and federal standards.
• Coordinate Lift Operations with other departments on the mountain.
• Constant worker observation and attention to employees.
• Help maintain a comprehensive Occupational Health and Safety program.
• Lead the Lift Operations team by aiding in daily set up, operation, and take down of Lifts and other workspaces on and off the mountain.

Required Qualifications And Abilities

• Eligible to work in Canada
• Provide proof of SIN # - can be physical card or document provided by Canadian Government
• Previous lift operations experience.
• Experience with detachable high-speed lifts.
• Experience with building and performing training exercises.
• Experience in a supervisory role.
• Current driver’s license and acceptable driver’s abstract.
• Occupational First Aid Level 1 an asset.
• Have an advanced level skiing or snowboarding.
• Have Lift-150 Train the trainer course completed. (Optional / Preferred)
• Knowledge about RMR and our operation an asset

Compensation And Benefits

• Free Season pass
• Discounted lift tickets for friends and family
• Discounts at the resort’s restaurants, retail, rental, repairs outlets including pro deals.
• Free or discounted lift tickets at many other resorts
• Discounts at Sutton and Sandman hotels (employee and friends/family)
• Additional Northland Properties discounts via a Perks program with other vendors

Disclaimer

The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.