Lifeguard/Instructor – Recreation

Canadian Rocky Mountain Resorts; Banff; On-site; CAD 25,000 - 36,000; Part time

Job summary

The Town of Banff is seeking two casual aquatic staff to deliver a range of programs, including public swimming and Swim for Life lessons, for residents of Banff. You will help maintain safety, deliver engaging activities, and support registration using Univerus.

Contracted to December 31, 2027 with potential extension; anticipate start in September. Duties include lifeguarding, setup/teardown, and excellent customer service to participants.

Qualifications

• Lifeguard certification and ability to lifeguard public swimming.
• Basic first aid training and ability to respond to emergencies.
• Deliver aquatic programs for all ages and promote safety.

Responsibilities

• Plan, deliver and facilitate aquatic programs across settings.
• Ensure safety and supervision; perform routine cleaning and inspections.
• Respond to emergencies with professionalism following policy.
• Assist with program setup/teardown and equipment prep.
• Maintain National Lifeguard standards through trainings.
• Communicate with facility partners and community members.
• Assist with program registration using Univerus; support cash handling.

Skills

Lifeguarding

First aid

Customer service

Program delivery

Tools

Univerus

Job description

As an avid aquatic professional, you transfer that passion into the delivery of a wide range of aquatic programs including public swimming and swim lessons that provide opportunities to further healthy lifestyles and personal well-being for residents of Banff. Join the vibrant team at the Town of Banff where we’re eagerly seeking individuals to fill two exciting roles: two Casual positions.

This position is currently contracted to December 31, 2027, in accordance with the Town of Banff’s agreement with Sally Borden Fitness and Recreation. In the event the agreement is extended, there is potential for this term agreement to be extended as well.

Duties & Responsibilities:

• You plan, deliver and facilitate meaningful aquatics and recreational programs in various settings for all ages, focusing on increasing swimming ability, and lifesaving skills. Including but not limited to:
  • Lifeguarding public swimming and instructing Lifesaving Societies Swim for Life programming.
• Ensuring the safety and supervision of program participants by performing routine cleaning, equipment maintenance, daily checklists and hazard inspections while reporting any concerns in a timely manner.
• Respond to emergencies, incidents, first aid situations promptly, professionally, and in accordance with established provincial legislation, Town of Banff procedures, and Lifesaving Society of Alberta and Northwest Territories Branch guidance and policy.
• Assist with program setup and teardown of equipment for events and programs to ensure spaces are ready for use.
• Maintain the National Lifeguard standard throughout employment by attending in staff training, in-services, and skill evaluations.
• Maintain professional communication with facility partners and community members and ensure policies and procedures adhered to.
• Assist in maximizing participation of aquatic programs offered by the Town of Banff.
• Deliver exceptional customer service by responding promptly and professionally to aquatic inquiries, comments, or concerns, resolving issues, and maintaining high satisfaction levels.
• Assist community members with recreation program registration using specialized software such as Univerus, and support daily cash reconciliations, refunds, and account transfers according to municipal policy.

Work Schedule:

hours of work will vary but a commit to a minimum of one shift a week or help to cover shifts in times of sickness, vacation or when additional staffing is needed for certain programs.

Anticipated Position Start Date:

beginning of September.

Working safely is a condition of employment at the Town of Banff. As part of our internal responsibility system, all employees are accountable for adhering to Occupational Health and Safety legislation and Town of Banff safety protocols. The Town of Banff’s safety culture philosophy is one of continuous improvement, so we look forward to your suggestions to make our workplace even safer.

“Taking care of Banff: our Community, our People, our Park.”

This position will remain posted until August 30, 2026.

The Town of Banff appreciates the interest from all applicants and will directly contact those being considered for an interview.

For more information about why the Town of Banff could be your next great career move, please visit banff.ca/careers.