Life Underwriting Trainee

Manulife John Hancock; Canada; Híbrido; CAD 55.000 - 75.000; Tempo integral

Resumo da vaga

Manulife John Hancock is seeking an aspiring underwriting professional to review and classify life insurance risks across Canada. You will study medical, financial, occupational, and lifestyle factors with guidance from senior underwriters and develop practical judgment for risk assessment.

The role emphasizes critical thinking, clear communication, and a customer-service mindset. You will grow through training, hands-on case exposure, and collaboration with experienced colleagues in a flexible

Qualificações

• Interest in life insurance underwriting and building new knowledge.
• Ability to think critically, connect information and assess why something matters.
• Willingness to learn medical terminology, financial concepts and risk factors.
• Analytical and problem-solving skills with attention to detail when reviewing information.
• Clear written and verbal communication; good listening skills.
• Customer-service mindset and ability to build credibility with advisors and internal partners.
• Strong organization and ability to manage priorities and turnaround times.
• Comfort using digital tools and learning underwriting systems.
• Open to feedback and collaborative learning across teams.
• English and French proficiency to support clients across provinces.

Responsabilidades

• Learn to assess and classify life insurance risks with guidance from experienced underwriters.
• Review medical, financial, occupational, avocational, travel, and lifestyle information to understand risk.
• Identify missing or unclear information and document findings for review.
• Organize case workload with support, balancing thorough reviews with quality and speed.
• Develop clear communication to explain requirements and underwriting decisions.
• Build positive working relationships with advisors and internal partners.
• Follow legislation, consumer regulations, privacy requirements, and disclosure standards.
• Participate in training, apply feedback, and share ideas for learning and teamwork.

Conhecimentos

Critical thinking

Curiosity

Asking thoughtful questions

Attention to detail

Written & verbal communication

Customer-service mindset

Organizational skills

Adaptability

Team collaboration

Bilingual English/French

Formação

University or college degree in a related discipline

Ferramentas

Microsoft Word

Excel

Underwriting systems

Descrição da vaga

Build your underwriting career with Manulife's Individual Insurance team, a leading provider of insurance for Canadian families, individuals, and businesses, recognized for innovative products, service, and professional advice.

Why Underwriting at Manulife

At Manulife, underwriting is where expertise, trust, and impact come together. In this role, you won't just review files - you'll own complex, meaningful decisions that help individuals and families secure their financial futures with confidence. You'll work with innovative underwriting tools and technologies that support strong judgment and better customer outcomes, allowing you to focus on the higher-value work your expertise is built for. We're equally invested in your growth. With clear career progression, hands-on learning alongside experienced peers, and strong support for professional development, Manulife offers an environment where underwriting careers are built for the long term - supported by flexible ways of working and a collaborative, people-first culture.

Position Responsibilities

• Learn to assess and classify life insurance risks with guidance from experienced underwriters, following Manulife's underwriting philosophy, guidelines, and standards.
• Review medical, financial, occupational, avocational, travel, and lifestyle information, building your understanding of how these factors affect risk.
• Use critical thinking to identify missing or unclear information, ask thoughtful questions, and document your findings and rationale for review.
• Organize your case workload with support, developing the ability to balance thorough reviews with quality, productivity, and service expectations.
• Develop clear, professional communication skills to explain requirements and support communication of underwriting decisions with guidance.
• Build positive working relationships, follow up on your cases, and seek support when questions or service concerns arise.
• Follow applicable legislation, consumer regulations, privacy requirements, and disclosure standards.
• Participate actively in training, apply feedback, and share questions and ideas that support learning, teamwork, and better ways of working.

Required Qualifications

• A genuine interest in life insurance underwriting and enthusiasm for building new knowledge and skills.
• Critical-thinking skills: the ability to look beyond the surface, connect information, and consider why something matters.
• Curiosity and a willingness to ask thoughtful questions, clarify your understanding, and seek guidance rather than make assumptions.
• An eagerness to learn medical terminology, financial concepts, and the other factors involved in assessing life insurance risk.
• Analytical and problem-solving skills, with attention to detail when reviewing information and identifying gaps or inconsistencies.
• Openness to feedback and the ability to apply what you learn to new situations.
• Clear written and verbal communication, strong listening skills, and a willingness to explain your thinking.
• A customer-service mindset and the ability to build credibility and positive relationships with advisors and internal partners.
• Strong organization, attention to detail, and ownership of priorities and turnaround times.
• Comfort using digital tools, including Microsoft Word, Excel, and internet-based applications, and a willingness to learn underwriting systems and new business processes.
• Adaptability, a collaborative approach, and a commitment to taking an active role in your learning and development.
• The successful candidate will be required to communicate in English and French to support clients from various provinces outside of Québec.
• If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

Preferred Qualifications

• Previous exposure to insurance, underwriting, or a related customer-service or administrative role.
• Enrollment in or completion of LOMA, ALU, or other insurance-related courses.
• A university or college degree in a related discipline.
• Medical education, training, or experience.
• Participation in industry meetings, seminars, or conferences.

Career Growth

Through training, case exposure, guidance from experienced underwriters, and regular feedback, you'll build a foundation in risk assessment, develop your judgment, and gain confidence in explaining your thinking and managing cases.