Underwriting Consultant

Manulife; Canada; Remote; CAD 85,000 - 135,000; Full time

Job summary

Manulife is seeking an Underwriting Consultant for its Individual Underwriting team. The role supports National Accounts, General Agents and Advisors through sound risk assessment, clear communication, and collaborative problem-solving to deliver competitive underwriting decisions and a positive customer experience.

You will bring strong analytical skills, knowledge of life and critical illness underwriting, and the ability to explain pricing tools and processes.

Qualifications

• Bachelor's degree in a related discipline.
• Strong knowledge of underwriting principles and risk classification.
• Experience assessing Critical Illness cases.
• Ability to mentor colleagues and communicate clearly.

Responsibilities

• Assess and classify risk in line with underwriting standards.
• Collaborate with sales and head office to deliver competitive underwriting decisions.
• Build relationships and communicate decisions clearly with customers.
• Comply with laws governing risk classification and confidentiality.
• Identify challenges and propose process improvements.

Skills

Underwriting

Risk assessment

Mentoring

Communication

Analytical thinking

Team collaboration

Education

Bachelor's degree

Job description

Underwriting Consultant

Bring your underwriting expertise to Manulife's Individual Underwriting team. As an Underwriting Consultant, you'll support National Accounts, General Agents, and Advisors through sound risk assessment, clear communication, and collaborative problem-solving. Apply your technical judgment and mentoring skills to support competitive decisions, trusted partnerships, and a positive customer experience.

What You'll Do

• Assess and classify risk in line with Manulife's underwriting philosophy and standards.
• Collaborate with sales and head office partners to deliver quality, competitive underwriting decisions.
• Build trusted internal and external relationships, communicate decisions clearly, and make each customer interaction meaningful.
• Comply with consumer laws and regulations governing risk classification, confidentiality, and disclosure.
• Identify underwriting challenges and propose practical process improvements.

What You'll Bring

• Approval limits of at least $5,000,000 in life insurance and $250,000 in critical illness insurance.
• Strong knowledge of anatomy, medical terminology, diseases, tests, and treatments, with awareness of medical developments, current events, and industry trends.
• Ability to apply current technical information and explain pricing tools, systems, processes, and their underlying principles.
• Strong analytical, research, problem-solving, critical-thinking, and decision-making skills.
• Excellent mentoring, partnership, customer service, and written and verbal communication skills.
• Strong financial knowledge
• Experience assessing Critical Illness cases, with strong knowledge of medical conditions, diagnostic criteria, and associated risk factors, is required.
• Strong organization and attention to detail, with flexibility to adapt and meet tight deadlines.
• Commitment to continuous learning through current enrolment or strong interest in LOMA and/or ALU courses.

Assets

• A university or college degree in a related discipline.
• Bilingual proficiency in English and French.

Career Growth

Continue building your expertise through professional development and leadership opportunities, while exploring your interests and strengthening your skills through an annual commitment of 40 learning hours.

What Matters to You

• Putting customers first by listening, engaging, and acting on their needs.
• Thinking big, staying curious, and adapting to drive business outcomes.
• Working together and taking ownership of solutions that matter.
• Acting with integrity, doing what's right, and speaking up.
• Sharing your humanity and helping build a diverse, inclusive workplace.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary Location

Canada, Full Time Remote

Working Arrangement

Remote

Salary range is expected to be between

$85,300.00 CAD - $135,300.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.