Senior Underwriting Consultant - High Net Worth Development Program

Manulife John Hancock; Canada; Remote; CAD 90,000 - 130,000; Full time

Job summary

Manulife John Hancock is seeking Senior Underwriting Consultants to join the high-net-worth underwriting team. This work-from-home role welcomes candidates from across Canada, offering comprehensive training and a clear path to specialized expertise within underwriting.

You will assess complex risk, collaborate with sales and head office, and help shape financial security for clients while leveraging advanced underwriting tools and ongoing professional development.

Qualifications

• Minimum of 5 years of underwriting experience.
• Bilingualism (English and French) is a strong asset.
• 100,000+ CI authority.
• University or college degree in a related discipline such as medical, research or financial.
• Strong knowledge of medical terminology and how non-medical risks impact mortality.
• Experience with financial reports and AML training.

Responsibilities

• Communicate and collaborate with sales and head office colleagues to provide high quality decisions for high-net-worth customers.
• Conduct risk assessment and classification per Manulife's standards.
• Maintain positive relationships with internal and external partners.
• Deliver excellent customer experience with meaningful interactions.
• Align with consumer laws regarding risk classification, confidentiality and disclosure.
• Identify and propose improvements to underwriter processes.

Skills

Underwriting experience

Sales mindset

Bilingual English/French

Education

University/college degree in related field

FALU/FLMI/ACS designations (in progress or completed)

Job description

Manulife's Underwriting team is renowned for thought leadership and innovative approaches to underwriting complex files. We are seeking experienced Senior Underwriting Consultants with a growth-minded, service-oriented approach who are ready to build specialized expertise and become High Net Worth Underwriters. Through Manulife's comprehensive training program, you will gain the knowledge, tools, and support needed to confidently transition into this specialized market and set yourself up for success.

We offer industry-leading training and development opportunities within and beyond traditional underwriting roles. As a member of our exceptional team, you will receive structured learning, practical experience, and ongoing coaching while helping shape the future of insurance excellence.

Why Underwriting at Manulife

At Manulife, underwriting is where expertise, trust, and impact come together. In this role, you won't just review files - you'll own complex, meaningful decisions that help individuals and families secure their financial futures with confidence.

You'll work with innovative underwriting tools and technologies that support strong judgment and better customer outcomes, allowing you to focus on the higher‑value work your expertise is built for.

We're equally invested in your growth. With clear career progression, hands‑on learning alongside experienced peers, and strong support for professional development, Manulife offers an environment where underwriting careers are built for the long term - supported by flexible ways of working and a collaborative, people‑first culture.

This is a work from home position, and we are open to candidates in any Canadian province.

Position Responsibilities:

• Communicate and collaborate with sales and head office colleagues to provide the highest quality and competitive decisions to our high-net-worth customers.
• Conduct risk assessment and classification by Manulife's philosophy and standards.
• Maintain positive and effective relationships with internal and external partners.
• Consistently deliver the best customer experience by making every interaction significant.
• Align with consumer laws and regulations regarding risk classification, confidentiality and disclosure.
• Identify and propose solutions to problems and procedures related to the underwriter's work.

Required Qualifications:

• Minimum of 5 years of underwriting experience.
• $5,000,000+ Life signing authority.
• Demonstrated interest in developing specialized expertise in the high-net-worth market; prior high-net-worth underwriting experience is an asset but is not required.
• Sales and relationship-focused mindset with a drive for earning business and continuing to earn business in this competitive market.
• Working towards, or completion of FALU, FLMI and ACS designations.
• Strong knowledge of medical terminology including physiology, anatomy, pharmacology, imaging, diagnostic testing and treatments.
• Strong knowledge in how non-medical risks impact mortality, including hazardous occupations, sports, avocations and lifestyle.
• Experience with financial reports and training in anti-money laundering practices.
• Excellent oral and written communication skills.

Preferred Qualifications:

• Bilingualism (English and French) is a strong asset.
• 100,000+ CI authority.
• University or college degree in a related discipline such as medical, research or financial.
• Strong negotiation skills.
• Interest in representing the company via external presentations, panels, or conferences.
• Experience in co-signing, referral reviews, mentoring, etc.

If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

We'll empower you to learn and grow the career you want.

We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we'll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, vet