Licensed Optician Assistant Manager - Growth Leader

EssilorLuxottica; Kitchener; Vor Ort; CAD 59.000 - 82.000; Vollzeit

Zusammenfassung

LensCrafters is seeking a Licensed Assistant Manager in Kitchener to lead store operations and drive the performance of vision care services. You will support the Store Manager, coach team members, and ensure exceptional customer experiences in eyewear and lens care.

The role requires strong leadership and sales acumen, with a focus on KPIs, staffing, and compliance. Flexible scheduling including nights and weekends is expected.

Qualifikationen

• High School graduate or equivalent.
• Current & valid state Opticianry license
• 1+ year(s) management/supervisory experience with direct reports
• Knowledge of retail operations, processes & policies
• Strong basic math skills
• Familiarity with cash register, computers & calculators
• Must have a strong command of the English language for all written correspondence & oral communication
• Demonstrated high-level of selling skills
• Proven ability to problem solve

Aufgaben

• Delivers quality & improvement to meet or exceed all KPIs: Comp Sales, % Sales to Plan, Conversion & Customer Count, Comp Growth, Increased Traffic, Store Operating Profitability.
• Supports the store manager in diagnosing the business & leverages synergies of Retail, Lab & Doctor to drive positive results.
• Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery.
• Partners with store manager to lead a team through strong knowledge & skills.
• Provides training & guidance to team members.

Kenntnisse

Sales leadership

KPI management

Customer service

Ausbildung

High School diploma

College degree or equivalent

Tools

Cash register

Computers

Calculators

Jobbeschreibung

LensCrafters is seeking a Licensed Assistant Manager in Kitchener to lead store operations and drive the performance of vision care services. You will support the Store Manager, coach team members, and ensure exceptional customer experiences in eyewear and lens care.

The role requires strong leadership and sales acumen, with a focus on KPIs, staffing, and compliance. Flexible scheduling including nights and weekends is expected.