Licensed Insurance Professional

Millennium Insurance Corporation; Sherwood Park; Hybrid; CAD 52,000 - 75,000; Full time

Benefits offered by this job

Flexible time-off

Group Retirement Savings Plan

Fitness subsidy

Education assistance

Health and dental benefits

Health spending account

Employee discount programs

Job summary

Millennium Insurance Corporation is hiring for Personal Lines roles in New Business, Service, and Renewals. The team focuses on delivering exceptional client service, reviewing coverage, and providing tailored insurance solutions in Alberta.

Candidates should have a General Insurance License Level 1 or 2 and at least two years of relevant experience. CIP designation or post-secondary education is an asset, with strong communication skills and attention to detail.

Qualifications

• Licensed insurance professional with General Insurance License Level 1 or 2.
• 2+ years of relevant experience in Personal Lines.
• Post-secondary education and/or CIP designation is an asset.

Responsibilities

• Provide exceptional customer service and respond promptly to inquiries.
• Review current coverage and recommend suitable insurance solutions.
• Analyze risk profiles and rate risks according to guidelines.
• Prepare quotes for new business and support cross-selling/upselling.
• Prepare renewal documentation and process endorsements with accuracy.

Skills

Communication

Empathy

Attention to detail

Organizational skills

Independent working

Team collaboration

Education

General Insurance License Level 1 or 2

Post-secondary education or CIP designation

Tools

MS Office Suite

Insurance software

Job description

Description

Are you a licensed insurance professional with a passion for delivering outstanding client service? Millennium Insurance is looking for driven and knowledgeable individuals to join our Personal Lines team, where you’ll have the opportunity to make a meaningful impact and grow your career.

We are currently hiring for three areas of Personal Lines: New Business, Service, and Renewals. We welcome applicants with experience in any part of this specialty. If you are eager to bring your expertise to a collaborative and growing organization, we want to hear from you!

What you will be doing:

• Provide exceptional customer service by responding promptly to inquiries, offering updates, and addressing concerns with professionalism and empathy.
• Communicate with clients to review current coverage, identify changes in risk, and recommend suitable insurance solutions.
• Analyze risk profiles using tools such as AutoPlus and MVR reports and rate risks according to company guidelines.
• Conduct detailed policy reviews, identify coverage gaps or red flags, and present clear solutions to ensure proper protection.
• Prepare accurate quotes for new business opportunities and support cross-selling or upselling where appropriate.
• Prepare renewal documentation and process endorsements with accuracy and attention to detail.
• Maintain organized, up-to-date records of client interactions, policy changes, and file documentation.
• Stay current on underwriting rules, carrier appetite, insurance products, and market trends.
• Educate clients on the renewal and claims process while advocating for their best interests.
• Collaborate with team members to support sales, referral, and retention goals.

What you bring to the team:

• General Insurance License Level 1 or 2 and a minimum of two (2) years of relevant experience.
• Post-secondary education and/or CIP designation are considered an asset.
• Strong knowledge of automobile and property insurance policies
• Experience with Alberta regulations and Grid Premiums.
• Excellent written and verbal communication skills.
• Proficient computer skills, including familiarity with insurance software and the MS Office Suite.
• Strong attention to detail, organizational skills, and the ability to prioritize multiple tasks.
• High degree of emotional intelligence and empathy when working with clients and colleagues.
• Ability to work independently and collaboratively, demonstrating self-motivation and initiative.

How you will succeed:

In the first year, a successful Licensed Insurance Agent will have in-depth knowledge of the Company’s products and will consistently be meeting expectations while providing exceptional customer service. They will also actively seek development opportunities and continuously adapt to industry changes to stay ahead of the insurance market.

How we take care of our Employees

By joining Millennium Insurance, you will belong to a passionate and purpose-driven team. As part of the Wheaton Group Companies, we pride ourselves on being family oriented, socially responsible, and in doing business the right way. Millennium is proud to be Great Place to Work Certified for creating an outstanding employee experience and an amazing workplace culture. Some of the amazing benefits our employees have access to include:

• Flexible time-off and vacation program to support work–life balance
• Group Retirement Savings Plan with employer matching contributions
• Fitness subsidy to help you stay active and healthy
• Education assistance to support your professional growth and certifications
• Comprehensive health, dental, and insured benefits
• Health and lifestyle spending account for additional wellness and personal needs
• Access to employee discount programs to help you save on everyday purchases

About Millennium Insurance:

Millennium Insurance is a locally owned and operated property and casualty insurance company based in Sherwood Park, AB. We pride ourselves on offering relevant and competitively priced insurance products, along with industry-leading customer service. Our business lines include personal automobiles, personal property, home warranty, commercial property, and commercial liability insurance. As an AM Best rated company, Millennium Insurance is proud to be part of the Wheaton Group of Companies.

We thank all candidates for their interest but only candidates selected to advance in the hiring process will be contacted. Final candidates will be asked to undergo pre-employment backchecks, results of which must be satisfactory to Millennium.

Millennium is committed to fostering an inclusive, equitable and accessible workplace. If we can make any adjustments to the hiring process to better accommodate you, please provide feedback when submitting your application or let us know when we reach out about a job opportunity.

This role not a fit for you? Stay connected with us throughLinkedIn for information on other career opportunities that are available.