Library and Academic Services Systems Specialist
RRC Polytech
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Benefits offered by this job
Job summary
RRC Polytech is seeking a Library and Academic Services Systems Specialist to lead the planning, implementation, and enhancement of library technology that supports student success, teaching, learning, and research.
Working with Library and Academic Services colleagues, campus partners, and technology vendors, you will drive system improvements, support migrations, and optimize workflows to keep our digital services accessible, sustainable, and responsive to evolving needs.
Qualifications
- Diploma in Computer Science or IT or related field.
- Experience with structured data and formats (XML, JSON, CSV, SQL).
- Knowledge of MARC and Dublin Core metadata standards.
- Experience leading staff and projects.
- Ability to design accessible digital services and interfaces.
- Experience with ILS and discovery services (Ex Libris Alma/Primo).
- Strong analytical and communication skills.
Responsibilities
- Lead planning, implementation, and enhancement of library technology to support student success.
- Collaborate with LAS colleagues, campus partners, and vendors to drive system improvements and migrations.
- Ensure accessibility, sustainability, and responsiveness of systems aligned with policy priorities.
Education
Tools
Job description
RRC Polytech is Manitoba’s largest institute of applied learning and research, with more than 150 full- and part-time degrees, diploma and certificate options. Through hands-on and online learning opportunities and state-of-the-art instruction, we prepare our students to become leaders in their fields – while also ensuring they can meet changing industry demands and contribute to the province’s economic growth.
RRC Polytech is committed to accessible employment and to ensuring that our hiring processes are barrier free. If you require information in an alternate format, or if you require an accommodation to participate in the hiring process, please contact peopleservices@rrc.ca.
Resource Management
POSITION TYPE: Full-Time Position Available
** RRC Polytech reserves the right to modify work arrangements in alignment with operational and organizational needs.
EMPLOYEE GROUP: Union (MGEU)
For the purposes of this job posting, internal applicants and applicants from MITT will be given preference over external applicants.
At RRC Polytech we aspire to have a workforce that is representative of the diversity within our communities. For this hiring process, a preference hiring practice will be applied. Consideration will be given to applicants who self-identify within their application as one or more of the following equity-deserving group(s): Women, Indigenous Peoples, Persons with Disabilities, Racialized Persons, Persons of the 2SLGBTQlA+ Community. For more information about our hiring practices, please visit: www.rrc.ca/hr/work/hiring-process/.
Employment support is available to candidates who self-identify as Indigenous (First Nations, Métis, or Inuit) seeking employment at Red River College Polytechnic. For guidance on the application process, interview preparation, or to discuss accommodation needs, applicants are invited to contact our Indigenous Recruitment Consultant at Indigenoustalent@rrc.ca.
TALENT POOL: This competition may be used to establish a 12-month talent pool of qualified candidates for future vacancies. Even if you do not meet all of the listed qualifications, we encourage you to apply.
Library and Academic Services (LAS) is a collaborative, student-centered team dedicated to creating an inclusive and welcoming environment where learners can thrive. We support student success by connecting students, faculty, and staff with the information, resources, and technology they need, while fostering information literacy, independent research skills, and confidence in navigating academic resources.
As part of LAS, you will join a supportive team committed to exceptional service, continuous improvement, and innovation. Together, we deliver accessible support across multiple service channels, enhance the user experience through resource development and service improvements, and collaborate on initiatives that strengthen learning and engagement across the College community.
As the Library and Academic Services Systems Specialist, you will help shape the future of library technology at Red River College Polytechnic. In this dynamic role, you will lead the planning, implementation, and enhancement of innovative technology solutions that support student success, teaching, learning, and research. From overseeing the library's digital services ecosystem, including its web presence, discovery systems, institutional repository, and digital collections, to exploring emerging technologies, you will play a key role in creating seamless and engaging user experiences.
Working collaboratively with Library and Academic Services colleagues, campus partners, and technology vendors, you will drive system improvements, support technology implementations and migrations, and help optimize workflows and services. Your expertise will ensure our systems remain accessible, sustainable, and responsive to evolving needs, while aligning with the strategic priorities of Library and Academic Services and Red River College Polytech. You'll also provide oversight for library lending technology and related operations, contributing to a culture of innovation, collaboration, and continuous improvement.
- Diploma in Computer Science or Information Technology, or related degree or diploma or relevant combination of education and experience
- Demonstrated experience working with structured data, including creating, parsing, transforming, and integrating data into formats such as XML, JSON, CSV, and SQL
- Demonstrated knowledge and experience using cataloguing and metadata standards, including MARC and Dublin Core
- Strong ability to apply design principles, including typography, spacing, visual hierarchy, and composition, to develop accessible and effective user interfaces
- Supervisory experience leading and motivating staff, including providing training and coaching, working knowledge of recruitment, onboarding, work assignment, scheduling, performance management, and employee engagement
- Experience designing and developing accessible websites and digital services in accordance with recognized accessibility standards, government legislation, and organizational policies, with an understanding of vendor compliance requirements for electronic resources and services
- Demonstrated knowledge of project and change management principles, with experience leading technical projects and initiatives that foster innovation, support effective change management, and advance continuous improvement.
- Demonstrated experience in an academic library setting, preferably with responsibility for the administration, support, and continuous improvement of integrated library systems (ILS) and related library technologies
- Demonstrated experience with integrated library systems (ILS) and discovery services, preferably Ex Libris Alma and Primo, along with knowledge of current issues, trends, and best practices in resource discovery, access, and user experience within academic libraries
- Experience developing, implementing, and supporting automated library systems and workflows that enhance service delivery, improve operational efficiency, and contribute to organizational success
- Strong analytical and critical thinking skills, with demonstrated experience interpreting complex information and data, providing expert insights, while communicating findings clearly and effectively to diverse audiences
- Strong interpersonal, communication, and relationship-building skills, with the ability to collaborate effectively across teams and engage professionally with students, employees, vendors, and other stakeholders
- Experience building a respectful workplace culture that promotes diversity, learning and continuous improvement
- Ability to use AI tools to gather, analyze, and report data
- Knowledge of AI-related data, security, and privacy practices
- Web design diploma or certificate is an asset
- Project Management certificate is an asset
- Master of Library Science (MLS) or Master of Library and Information Science (MLIS) from an ALA-accredited program, with a focus on systems, is an asset
- Achieve and maintain proficiency as a certified systems administrator of the library’s current Integrated Library System (ILS) (to be completed within 6 months of start of employment)
At RRC Polytech, we believe our people are our greatest assets. We offer supportive, inclusive workplace where you can grow, contribute and thrive.
- Salary Range for this position: $59,924 - $84,505 per annum
- Generous Paid Vacation: full-time employees accumulate a minimum of 15-days vacation per year, increasing to 30 days with service, while full-time Instructors accumulate 44 days per year. Information on casual and part-time vacation accrual is outlined in the Collective Agreement or the Terms and Conditions for Excluded Employees as applicable
- December Break: employees receive time off with pay during the period between Boxing Day and New Year's Day
- Defined Benefits Pension Plan: Employer and Employee contributions to future retirement benefits
- Comprehensive Benefits: Including Health and Group Life insurance, Long Term Disability, employee & family assistance program, mental health support up to $1,000, and a robust Health Care Spending Account
- Inclusive Leave Programs: Wellness, maternity, adoptive, and parental leave, as well as ceremonial, cultural, religious and spiritual leave
- Growth and Recognition: Professional development, professional licensing and fees coverage, and severance pay on retirement
- Union Representation: For complete details on benefits and employment terms, see the MGEU collective agreement
- Applicants must be legally entitled to work in Canada
- This position may be required to work evenings and/or weekends
- May be required to work at various RRC Polytech campuses
- This position may be required to work overtime
RRC Polytech campuses are located on the lands of the Anishinaabeg, Ininiwak, Anishininwak, Dakota Oyate, and Denésuline, and the National Homeland of the Red River Métis.
We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.
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