Legal Intake & Onboarding Coordinator - Personal Injury

SALEHI LAW Professional Corporation; Toronto; On-site; CAD 42,000 - 54,000; Full time

Job summary

Salehi Law Professional Corporation in Toronto seeks a proactive Intake Coordinator to lead client onboarding and manage inquiries in person at our Don Mills & Eglinton office.

You will gather information for MVA, SABS, slip‑and‑fall, and other claims, submit OCf forms, prepare retainer documents with DocuSign, and coordinate scheduling with lawyers and paralegals for a smooth handover. This role requires empathy, organization, and strict confidentiality to protect client information.

Qualifications

• Knowledge of SABS, OCF forms (OCF-2, OCF-3, OCF-5, OCF-6, OCF-10) and basic tort claims.
• Excellent verbal and written communication; ability to listen empathetically to clients.
• Strong organization with strict confidentiality in handling files and records.

Responsibilities

• Inquiry Management & Lead Tracking: respond to calls, web leads, referrals and track leads.
• Information Gathering & Consultations: collect intake data for MVA, SABS, slip-and-fall and other claims.
• Insurance Form Submission: assist with OC forms (OCF-2/3/5/6/10).
• Retainer Execution & Digital Signing: prepare and send retainer docs using DocuSign.
• Scheduling: assist with scheduling for lawyers and paralegals.
• File Setup & Records Management: open files and gather initial documentation.
• Case Handover & General Support: summarize intake findings and coordinate with lawyers/paralegals.

Skills

Communication & Empathy

Organization & Detail

Client intake

Tools

DocuSign

Microsoft Office

Practice management software

Job description

Salehi Law Professional Corporation in Toronto seeks a proactive Intake Coordinator to lead client onboarding and manage inquiries in person at our Don Mills & Eglinton office.

You will gather information for MVA, SABS, slip‑and‑fall, and other claims, submit OCf forms, prepare retainer documents with DocuSign, and coordinate scheduling with lawyers and paralegals for a smooth handover. This role requires empathy, organization, and strict confidentiality to protect client information.