Leasing Supervisor

Skyline Group of Companies; Guelph; On-site; CAD 59,000 - 72,000; Full time

Job summary

Skyline Group of Companies in Guelph, Ontario is seeking a Leasing Supervisor to lead our Leasing Associates and oversee day-to-day leasing operations. You will report to Skyline's head office five days a week and occasionally work weekends, driving processes, service standards, and a great guest experience.

Ideal candidates combine leadership with hands-on leasing knowledge, strong communication, and a passion for coaching teams toward higher performance using Yardi, CRM tools, and AI leasing

Qualifications

• Experience in multifamily leasing and a strong understanding of leasing processes, service standards, and applicable legislation.
• Experience using CRM platforms, AI leasing technology, Yardi, or other property management systems.
• A natural coach who enjoys helping people build confidence, sharpen their skills, and succeed as a team.
• Strong communication, organization, problem-solving, and conflict-resolution skills.
• The ability to balance people leadership with operational details, follow-up, and documentation.
• Two to three years post-secondary education and five years’ related experience, or equivalent.

Responsibilities

• Provide day-to-day supervision, coaching, and support to Leasing Associates.
• Support performance management activities including goal setting, coaching, recognition, and corrective action when required.
• Assist with recruitment, interviewing, onboarding, and training of new Leasing Associates.
• Coordinate daily leasing workflows and ensure workload is distributed across the team.
• Serve as the first point of escalation for leasing-related questions and workflow challenges.
• Champion the use of AI leasing technology, CRM platforms, and other leasing systems to support performance and coaching.

Skills

Multifamily Leasing

Coaching

Communication

Organizational skills

Conflict resolution

Education

Post-secondary education

Tools

Yardi

CRM platforms

AI leasing technology

Job description

We're growing! We’re looking for passionate, driven and energetic candidates to join our Leasing team for the position of Leasing Supervisor located at our office in Guelph, Ontario. This position requires you to report to Skyline's head office 5 days a week, and requires the occasional weekend.

Compensation: $65,000.00 annually plus bonus.

As a Leasing Supervisor, you will provide day-to-day leadership, coaching, and operational support to Skyline Living’s leasing team. You’ll help ensure consistent leasing processes, strong service standards, and an exceptional prospect experience while supporting onboarding, training, performance management, workflow coordination, and quality assurance. This role is a great fit for someone who enjoys developing people, improving processes, and using leasing technology and performance data to help a team succeed, while maintaining focus on our shared goal of creating meaningful value and an exceptional experience for our customers, our people, and our communities.

What You’ll Be Doing

• Providing day-to-day supervision, coaching, and support to Leasing Associates.
• Supporting performance management activities, including goal setting, coaching, recognition, and corrective action when required.
• Assisting with recruitment, interviewing, onboarding, and training of new Leasing Associates.
• Coordinating daily leasing workflows and helping ensure workload is distributed effectively across the team.
• Serving as the first point of escalation for leasing-related questions, concerns, and workflow challenges.
• Championing the effective use of AI leasing technology, CRM platforms, and other leasing systems to support performance and coaching.
• Collaborating with Operations and site teams to support occupancy goals and a strong resident/prospect experience.
• Supporting process improvements, new technologies, operational initiatives, and ongoing compliance with Skyline policies and procedures.

What You Bring

• Experience in multifamily leasing and a strong understanding of leasing processes, service standards, and applicable legislation.
• Experience using CRM platforms, AI leasing technology, Yardi, or other property management systems.
• A natural coach who enjoys helping people build confidence, sharpen their skills, and succeed as a team.
• Strong communication, organization, problem-solving, and conflict-resolution skills.
• The ability to balance people leadership with operational details, follow-up, and documentation.
• Minimum two (2) to three (3) years post-secondary education and five (5) years’ related experience, or equivalent workplace experience.

Why You’ll Love It Here

• You’ll be part of a hardworking, supportive leasing team that shows up for each other and has some fun along the way.
• You’ll work for a company with a culture that values collaboration, growth, and people who genuinely care about doing great work.
• You like rolling up your sleeves, solving problems, and celebrating the wins; big, small, and everything in between.
• You’ll collaborate with teams across the business to help create a great experience for prospects, residents, and fellow Skyliners.
• You want your work to mean something; supporting vibrant communities, giving back, and being part of a company that cares about more than just the bottom line.

Who We Are

Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products.

We offer our employees competitive pay, benefits, time-off for volunteering opportunities, on-going training, growth potential and so much more! Our workplace culture empowers staff at all levels to become involved in supporting and building vibrant communities.

We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at [e-mail].