Leasing Specialist

careers-capreit; New Westminster; On-site; CAD 44,000 - 48,000; Full time

Benefits offered by this job

Competitive Base Salary

Paid Vacation

Health, Dental & Vision Benefits

Employee Savings Plan

Employee & Family Assistance Plan

Learning & Professional Development

Job summary

CAPREIT is seeking a Leasing Specialist to act as the frontline liaison, delivering excellent service and maintaining resident satisfaction across our rental communities.

You will own the leasing process from inquiry to onboarding, proactively monitor vacancies, collect payments, inspect properties, and coordinate moves and maintenance requests. A valid driver’s license and access to reliable transportation are required for some locations.

Qualifications

• 1-2 years’ experience in customer service, sales, office administration or related field.
• High school diploma or equivalent.
• Proficient with MS Office. SAP knowledge is an asset.
• Well-developed oral and written communication skills.
• Ability to work evenings and weekends when needed to meet business requirements.
• Proven ability to address concerns and achieve performance targets.
• Strong problem-solver with effective negotiation skills.
• Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.
• Valid driver’s licence and access to reliable transportation may be required for some locations.

Responsibilities

• Build strong relationships and deliver excellence as frontline liaison to maintain resident satisfaction.
• Own the leasing process from initial inquiry to onboarding of new residents; monitor vacancies and meet leasing targets.
• Collect payments, inspect properties and facilitate moves and maintenance requests.

Skills

Customer service

Sales

Oral and written communication

Problem solving

Detail oriented

Negotiation

Education

High school diploma

Tools

MS Office

SAP

Job description

Are you enthusiastic, customer-oriented and enjoy interacting with people?

Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?

If this is you, come join our community as a Leasing Specialist.

The successful candidate must have a valid Class 5 Driver’s Licence and access to a personal vehicle for work-related travel. Travel expenses will be reimbursed in accordance with company policy.

Who are we?

We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes and are constantly seeking talented individuals to join our team. Our employees are essential to the success of our communities and we consider them our most valuable assets. We proudly invest in our employees’ learning and growth through our Mentorship Program and our Leadership Development Program, offered in partnership with Concordia University. As a recognized 2025 Mercer Best Employer, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in the incredible progress we've made in raising our Engagement Score above the Canadian Top Quartile. It's a testament to the dedication of our people across the country. Together, we will continue to raise our levels of employee engagement.

About the Leasing Specialist opportunity:

Resident Ambassador:

As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.

Leasing Champion:

Own the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets.

Operations Guru:

Collect payments, inspect the property and facilitate resident moves and maintenance request.

What you need to succeed:

• 1-2 years’ experience in customer service, sales, office administration or related field.
• High school diploma or equivalent.
• Proficient with MS Office. SAP knowledge is an asset.
• Well-developed oral and written communication skills.
• Ability to work evenings and weekends when needed to meet business requirements.
• Proven ability to address concerns and achieve performance targets.
• Strong problem-solver with effective negotiation skills.
• Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.
• Valid driver’s licence, clean driver abstract, reliable, insured means of personal transportation to and between work locations may be required for some locations.

The starting salary for this position is expected to range between$44,000 and $48,000, depending on the successful candidate’s skills, qualifications, and relevant experience.

What’s in it for you?

At CAPREIT, we reward all permanent full-time employees:

• Competitive Base Salary
• Paid Vacation
• Flexible Health, Dental & Vision Benefits
• Employee Savings Plan
• Employee & Family Assistance Plan
• Learning & Professional Development

Your opportunity to build an exciting career!