Leasing Consultant-Odenak

Rhapsody Property Management Services; Ottawa; On-site; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Commission included

Job summary

Rhapsody Property Management Services in Ottawa is seeking a Leasing Consultant to join our onsite management team. You will engage with prospects, guide them through the leasing process, and coordinate with on-site staff to finalize moves-ins.

The role emphasizes first impressions and exceptional service, with commission as part of compensation and a focus on building a strong resident experience in a transit-oriented, zero-carbon project setting.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.

Responsibilities

• Assist prospects in qualifying for an apartment home by collecting information and initiating background checks.
• Ensure all fees, deposits or are collected in a timely manner.
• Execute all marketing and lead management activities to drive traffic to properties within the portfolio.
• Maintain knowledge about local market conditions and monitor local competition.
• Deliver service to residents to exceed expectations while maintaining retention.
• Coordinate paperwork related to apartment rentals and move-in processes.

Skills

Sales experience

Time management

Interpersonal skills

Communication skills

Education

High school diploma

Bachelor’s degree preferred

Tools

Yardi

Microsoft Office

Job description

Salary Range: $45,000.00 To $50,000.00 Annually

Leasing Consultant-Odenak

Come join the team at the property s et to be one of Canada’s largest residential zero-carbon projects and located in a transit-oriented area near the Ottawa River, is the first major housing development in Ottawa built to provide residents with a meaningfully integrated community.

The Role

As a Leasing Consultant at Rhapsody, you will play an important role with the onsite management team. Our Leasing Consultants look forward to working with an exceptionally skilled and highly trained team, geared to support your efforts to be successful. Our Leasing Consultants are people who make a big impact in small ways, understanding the importance of first impressions.

Come Join Rhapsody

At Rhapsody, we’ve built our company culture around our core values of Respect, Integrity, Dedication and Transparency. Every team member plays a vital role at Rhapsody, so we provide them with the training, support and tools needed for success. Rhapsody offers exceptional career paths and joining our team can lead to an exciting and fast-paced career. We are looking for true team-players who want to learn and advance in the industry.

We offer a total compensation and benefits package to help with your needs today and build for your future tomorrow. Rhapsody values diversity and is committed to equal opportunity in employment. At Rhapsody, success is about more than having a healthy bottom line, and we are committed to making Rhapsody an amazing and unique place to work for each member of our team.

• The ability to step in as the acting Property Manager at assigned locations as needed.
• Knowledge of Rhapsody properties to be able to tour the property with prospects and answering questions about the amenities, local community and other property details
• Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks
• Ensuring all fees, deposits or are collected by prospects and/or residents in a timely manner
• Execute all marketing and lead management activities to drive traffic to properties within the Rhapsody portfolio and create a lasting first impression
• Maintain knowledge about local market conditions; responsible for shopping local competition
• Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention
• Use attention to detail, planning and organizing skills to perform required office activities and coordinate paperwork related to apartment home rentals
• Ensure all aspects of the move-in process are completed in advance of lease signing and coordinate with on-site staff where assistance is required. Activities may include resident screening, pre-tour unit, income verification, file maintenance, compliance screening, etc.
• Maintain a professional appearance and attitude at all times.
• Escalate any unusual property/resident concerns to the appropriate Property Manager and/or Director in a timely manner
• Additional duties as assigned
• Commission is part of compensation

Education and Experience:

• High school diploma or equivalent required, Bachelor’s degree preferred
• 2 + years of related sales experience.
• Ability to manage time and schedule effectively and independently when covering leasing responsibilities for one or more Rhapsody locations
• Strong Microsoft Office Skills and experience with Yardi is considered an asset.
• Functional knowledge of various Social Media tools and best practices.

To be Successful You Will Have:

• Have a dedication to providing and modeling “Best in Class” Service.
• Demonstrate capacity for collaboration, with ability to work cross-functionally in fast-paced, matrixed and ambiguous environment.
• Be a self-motivated individual with a sense of urgency, a demonstrated work ethic and integrity.
• Excellent time management and organizational skills, with the ability to prioritize and shift tasks quickly as well as to work independently.
• Excellent interpersonal, communication and facilitation skills with the ability to influence leadership regarding proposed strategies.
• Effective problem-solving skills, with the ability to adapt to changing needs.