Leasing Consultant-1071 King

Rhapsody Property Management Services; Toronto; On-site; CAD 40,000 - 52,000; Full time

Job summary

Rhapsody Property Management Services is seeking a Leasing Consultant to join the onsite management team at a new mixed-use development on King Street West. You will support leasing efforts, tour properties, qualify applicants and manage move-in paperwork with a strong emphasis on first impressions and customer service.

The role emphasizes collaboration, time management and the ability to work independently in a fast-paced environment.

Qualifications

• 2+ years of related sales experience.
• High school diploma or equivalent required; Bachelor's degree preferred.
• Ability to manage time and schedule effectively when covering leasing responsibilities for one or more locations.
• Strong Microsoft Office skills and experience with Yardi is considered an asset.
• Functional knowledge of social media tools and best practices.

Responsibilities

• Assist prospects in qualifying for an apartment home by collecting information and initiating background checks.
• Tour the property with prospects and answer questions about amenities and local community.
• Ensure all fees, deposits or rents are collected in a timely manner.
• Execute marketing and lead management activities to drive traffic to properties.
• Maintain knowledge about local market conditions and shopping local competition.
• Deliver service to residents to exceed their expectations and support retention.
• Coordinate paperwork related to apartment rentals and move-in processes.

Skills

Sales experience

Time management

Communication

Cross-functional collaboration

Education

High school diploma

Bachelor's degree preferred

Tools

Yardi

Job description

Come join the team at this new mixed-use development featuring an iconic flatiron design, fronting along the busy King Street West corridor. This stylish development is designed to pay homage to Liberty Village’s industrial history, with 1071 King Street West creating a new gateway into Liberty Village!

The Role

As a Leasing Consultant at Rhapsody, you will play an important role with the onsite management team. Our Leasing Consultants look forward to working with an exceptionally skilled and highly trained team, geared to support your efforts to be successful. Our Leasing Consultants are people who make a big impact in small ways, understanding the importance of first impressions.

Come Join Rhapsody

At Rhapsody, we’ve built our company culture around our core values of Respect, Integrity, Dedication and Transparency. Every team member plays a vital role at Rhapsody, so we provide them with the training, support and tools needed for success. Rhapsody offers exceptional career paths and joining our team can lead to an exciting and fast-paced career. We are looking for true team-players who want to learn and advance in the industry.

We offer a total compensation and benefits package to help with your needs today and build for your future tomorrow. Rhapsody values diversity and is committed to equal opportunity in employment. At Rhapsody, success is about more than having a healthy bottom line, and we are committed to making Rhapsody an amazing and unique place to work for each member of our team.

• The ability to step in as the acting Property Manager at assigned locations as needed.
• Knowledge of Rhapsody properties to be able to tour the property with prospects and answering questions about the amenities, local community and other property details
• Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks
• Ensuring all fees, deposits or are collected by prospects and/or residents in a timely manner
• Execute all marketing and lead management activities to drive traffic to properties within the Rhapsody portfolio and create a lasting first impression
• Maintain knowledge about local market conditions; responsible for shopping local competition
• Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention
• Use attention to detail, planning and organizing skills to perform required office activities and coordinate paperwork related to apartment home rentals
• Ensure all aspects of the move-in process are completed in advance of lease signing and coordinate with on-site staff where assistance is required. Activities may include resident screening, pre-tour unit, income verification, file maintenance, compliance screening, etc.
• Maintain a professional appearance and attitude at all times.
• Escalate any unusual property/resident concerns to the appropriate Property Manager and/or Director in a timely manner
• Additional duties as assigned
• Commission is part of compensation

Education and Experience:

• High school diploma or equivalent required, Bachelor’s degree preferred
• 2 + years of related sales experience.
• Ability to manage time and schedule effectively and independently when covering leasing responsibilities for one or more Rhapsody locations
• Strong Microsoft Office Skills and experience with Yardi is considered an asset.
• Functional knowledge of various Social Media tools and best practices.

To be Successful You Will Have:

• Have a dedication to providing and modeling “Best in Class” Service.
• Demonstrate capacity for collaboration, with ability to work cross-functionally in fast-paced, matrixed and ambiguous environment.
• Be a self-motivated individual with a sense of urgency, a demonstrated work ethic and integrity.
• Excellent time management and organizational skills, with the ability to prioritize and shift tasks quickly as well as to work independently.
• Excellent interpersonal, communication and facilitation skills with the ability to influence leadership regarding proposed strategies.
• Effective problem-solving skills, with the ability to adapt to changing needs.