Leasing Consultant

BGO; Toronto; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive benefits package

Annual discretionary bonus

Learning & development opportunities

Job summary

BGO is seeking a customer-service oriented Leasing Associate for an onsite Toronto position. You will respond to residents and leads, manage inquiries, and support leasing activities across listings and applications.

The role requires 2+ years in sales or customer service, a high school diploma (college degree preferred), and proficiency with Excel, Word, Outlook and Yardi. Evening/weekend availability is expected.

Qualifications

• Experience – 2+ years’ experience in busy sales, customer service, real estate, hospitality or marketing.
• Education – High school diploma required, College Diploma/Bachelor’s Degree is preferred
• Computer Skills – Advanced skills in Excel, Word, Outlook and proficiency with Yardi.
• Availability - Flexibility in hours. Evening and/or weekend work will be required.

Responsibilities

• Deliver exceptional customer service by responding professionally, promptly, and courteously to prospective and current residents, team members, and management.
• Manage leasing inquiries and leads, including phone/email inquiries, follow-ups, appointments, viewings, and application support.
• Drive leasing performance by qualifying prospects, showcasing properties and suites, communicating value, negotiating leases, and promoting referrals.
• Maintain strong property and suite knowledge, ensuring inventory, availability, presentation, advertising, pricing, and common areas meet standards.
• Monitor leasing and market performance, analyzing traffic, lease results, competitive rents, resident activity, and market trends.
• Identify opportunities for improvement in leasing processes, marketing, customer experience, and overall property performance.
• Support building operations and resident experience by identifying and reporting property deficiencies and ensuring new residents receive appropriate orientation.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

Multitasking

Education

High school diploma

College Diploma/Bachelor’s Degree

Tools

Excel

Word

Outlook

Yardi

Job description

Looking to gain experience in the residential leasing and property management? We’re looking for a passionate customer service oriented individual to join our team.

Hours: Tuesday to Friday, 11:00am – 7:00pm, Saturday 10:00am – 6:00pm.

This is an onsite position located in Toronto, ON.

What You Will Do

• Deliver exceptional customer service by responding professionally, promptly, and courteously to prospective and current residents, team members, and management.
• Manage leasing inquiries and leads, including phone/email inquiries, follow-ups, appointments, viewings, and application support.
• Drive leasing performance by qualifying prospects, showcasing properties and suites, communicating value, negotiating leases, and promoting referrals.
• Maintain strong property and suite knowledge, ensuring inventory, availability, presentation, advertising, pricing, and common areas meet standards.
• Monitor leasing and market performance, analyzing traffic, lease results, competitive rents, resident activity, and market trends.
• Identify opportunities for improvement in leasing processes, marketing, customer experience, and overall property performance.
• Support building operations and resident experience by identifying and reporting property deficiencies and ensuring new residents receive appropriate orientation.

Who You Are

Key Qualifications

• Experience – 2+ years’ experience in busy sales, customer service, real estate, hospitality or marketing.
• Education – High school diploma required, College Diploma/Bachelor’s Degree is preferred
• Computer Skills – Advanced skills in Excel, Word, Outlook and proficiency with Yardi.
• Availability - Flexibility in hours. Evening and/or weekend work will be required.

Other Skills and Behaviours:

• Relationship Skills – Must possess exceptional communication and interpersonal relationship skills, and generally love engaging with public
• Organizational/Multi-Task Skills – Must be a self-starter with high degree of initiative, agility, creativity and flexibility. Strong attention to detail and problem-solving is required
• Police Clearance: A criminal verification check is required for employment

Who We Are

BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors. With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide. As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world's leading financial services organizations.

At BGO, you'll be part of a collaborative team that values your growth, supports your success, and empowers you to make a meaningful impact. We offer a competitive total rewards package, including comprehensive benefits and an annual discretionary bonus. You'll work in a supportive, team-oriented environment with access to ongoing learning, mentorship, and professional development opportunities to help you grow your career.

Thinking About Applying?

The Expected Base Pay Range: $50,000 - $60,000 per year. The Base Pay range is for the primary location for which the job is posted. BGO values the contribution of our employees and our compensation structure may vary based on the geographical location of successful candidates, as well as their experience, skills or qualifications. In addition to base pay, eligible BGO employees participate in various incentive compensation plans, based on individual and business performance as well as a broad range of competitive benefits.

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at [e-mail] and include: Job posting #, your name and your preferred method of contact.

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

Application Deadline: we will be accepting applicants for this role until October 16, 2026