Leasing Agent

Realstar; Vancouver; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading property management firm is seeking a part-time Leasing Agent in Vancouver. The role involves showing rental apartments, qualifying prospects, and delivering exceptional customer service. The position offers a starting pay of $20/hr, along with training opportunities and career development pathways. Ideal candidates will possess strong sales and interpersonal skills, and a basic proficiency in Microsoft Office.

Benefits

Extensive training programs

Opportunity for career development

Inclusive work environment

Annual holiday parties

Summer BBQs

Qualifications

• Exceptional customer service skills required.
• Strong interpersonal and communication skills necessary.
• Experience in sales is beneficial.

Responsibilities

• Show apartments to prospective residents and qualify applicants.
• Prepare and process rental applications.
• Maintain customer satisfaction and follow up with residents.

Skills

Customer service

Interpersonal skills

Sales experience

Communication skills

MS Office proficiency

Initiative

Creativity

Job description

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management, primarily in Canada and the UK. www.realstar.ca/ www.realstargroup.com/

Position Summary

Realstar is seeking an exceptional part time Leasing Agent. Reporting to the Resident Managers and would be responsible for showing and leasing apartment suites to prospective residents. The Leasing Agent qualifies prospective residents, completes lease agreements, collects rental deposits and provides a superior level of customer service to prospective and existing residents. Schedule includes every other weekend.

WHAT WE OFFER EMPLOYEES:

• Starting at $20/hr for part-time hours
• Extensive and ongoing training programs and a work-smart environment
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ’s
  
  

RESPONSIBILITIES:

Leasing

• Encourage appointments or viewings with all prospective resident callers or walk-ins
• Qualify prospective residents to determine their needs and suitability as candidates
• Tour prospective residents through suites for lease
• Answer phone calls and give out leasing information as dictated by policy/procedure
• Shop competition through phone calls and site market surveys
• Assist with the composition of newspaper advertisements
• Compile and update listings of available rental units
  
  

Renting & Administration

• Prepare, process rental applications
• Contact credit bureau, previous landlords, and check employment history to assess credit worthiness of prospects
• Follow up with new residents to ensure satisfaction with their suite and determine if they have further needs
• Follow up with existing residents to ensure work orders have been completed correctly and in a timely manner
• Utilize computerized property management system to record transactions and run various operating reports
  
  

Marketing & Business Development

• Maintain an overall focus on enhancing the customer experience
• Hold open houses
• Create and prepare any newsletters, flyers and written summaries of available suites
• Communicate with prospective residents requiring information
• Help coordinate resident events (socials etc.)
• Assist Regional Coordinator of Marketing & Development where required
  
  

Required Skills & Experience

• Exceptional customer service skills
• Strong interpersonal skills
• Experience in sales
• Excellent written and oral communication skills
• Strong command of MS Office products: Word, Excel, PowerPoint
• Self starter with high degree of initiative, creativity and flexibility
• Experience with leasing apartments or selling condominiums an asset
  
  

To apply for this position please send both resumes to [e-mail]

We thank all those who apply, but only those selected for an interview will be contacted.

Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.