Learning Specialist (1-Year Contract)

Mejuri; Ontario; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

Join a dynamic and innovative team as a Learning Specialist, where you will design and manage impactful learning programs that empower employees across various teams. This role involves implementing a new Learning Management System, enhancing onboarding experiences, and delivering tailored training solutions to meet organizational goals. You'll collaborate with diverse stakeholders to ensure all learning materials reflect the company's brand identity and values. If you thrive in a fast-paced environment and are passionate about learning and development, this opportunity is perfect for you.

Qualifications

• 3+ years of experience in learning and development or instructional design.
• Training in Design and/or Education Fundamentals through recognized certification.

Responsibilities

• Design and deliver blended learning solutions for Mejuri employees.
• Oversee the implementation and daily operations of a new LMS.
• Coordinate and manage the learning calendar for training sessions.

Skills

eLearning authoring tools

Learning Management Systems (LMS)

Instructional design

Project management

Communication skills

Organizational skills

Education

Certification in Design or Education Fundamentals

Equivalent practical experience

Tools

Articulate Studio

Adobe Captivate

Job description

The Role:

As a Learning Specialist at Mejuri, you will play a pivotal role in designing, delivering, and managing learning programs that empower Mejuri employees across CX, Fulfillment Center (FC), and Corporate teams. Reporting to the Director, Learning and Culture, you will support key initiatives, including implementing a new LMS, enhancing new hire onboarding, supporting Black Friday Cyber Monday (BFCM) readiness, and the High Potential Program.

What you'll do:

• Support the implementation and oversee the daily operations of a new Learning Management System (LMS), including content migration, user management, and troubleshooting.
• Conduct audits of existing materials, refining and aligning them with Mejuri’s brand standards and learning objectives.
• Develop and document workflows and processes for effective LMS usage.
• Identify learning and development requirements across CX, FC, and Corporate teams through comprehensive needs assessments.
• Design and deliver blended learning solutions, including eLearning, virtual and instructor-led training, and performance support tools.
• Facilitate and refine onboarding sessions for new hires, introducing them to Mejuri’s culture and operations.
• Develop and deliver targeted training programs, including role-specific materials, for special events and peak operational times like BFCM.
• Coordinate and manage the learning calendar, including invitations, scheduling, and follow-ups for training sessions and events.
• Partner with stakeholders to refine learning programs and align them with organizational goals and team needs.
• Track participation and outcomes of learning programs, leveraging data to evaluate effectiveness and recommend improvements.
• Partner with the Employee Experience team to curate and deliver content for engagement initiatives such as lunch-and-learn sessions.
• Ensure all training and engagement materials consistently reflect Mejuri’s brand identity and core values.

What you bring to the team:

• Training in Design and/or Education Fundamentals through recognized certification, or equivalent practical experience.
• 3+ years of experience in learning and development, instructional design, or related roles.
• Proficiency in eLearning authoring tools (e.g., Articulate Studio, Adobe Captivate) and LMS platforms.
• Strong ability to design and deliver blended learning solutions.
• Advanced project management and organizational skills.
• Excellent communication and interpersonal skills, with a strong ability to collaborate across diverse teams.
• Ability to manage multiple priorities independently while delivering high-quality results.
• Comfortable working in a fast-paced, dynamic environment.

Additional Information:

• Location Requirement: This role requires in-person work Tuesday–Thursday, alternating between Mejuri HQ and the Fulfillment Center in Toronto.
• Travel: Occasional travel may be required.
• Contract Term: This is a 1-year contract position.