Learning Specialist

Co-operators General Insurance Company; City of Moncton; Hybrid; CAD 61,000 - 101,000; Full time

Benefits offered by this job

Flexible work options

Well-being programs

Volunteer opportunities

Job summary

Co-operators General Insurance Company is seeking a Learning Specialist to support multiple learning and development initiatives within the underwriting department. The role involves design, development, delivery, content management, and project work to ensure effective learning solutions.

The position requires 1–3 years of workplace learning experience, a related post-secondary diploma, and likely CIP designation.

Qualifications

• 1–3 years of experience in workplace learning and development or a related field.
• Post-secondary diploma in a related discipline.
• Pursuing or holding the CIP designation is expected.
• Strong knowledge of adult learning and instructional design principles, learning development and delivery.

Responsibilities

• Design, develop, deliver and manage learning content and modules.
• Support design and socialization of content management strategies within claims.
• Deliver training using adult learning principles and evaluate effectiveness.

Skills

Instructional design

Adult learning

Delivery

Communication

Project coordination

Education

Post-secondary diploma

Chartered Insurance Professional (CIP) designation

Tools

Content management systems

Learning technologies

Authoring tools

eLearning tools

Job description

Job Category: Learning & Development - Cross Func./Other

Company: CGIC
Department: Underwriting
Employment Type: Temporary Full-Time (12 months)
Work Model: Hybrid (2 days in office)
Language: English is required, French is an asset.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

The Learning Specialist is responsible for supporting various learning and development functions as required by the business. The Learning Specialist will support design, development, delivery, content management and learning project work. This role may be required to manage project streams to ensure project deliverables.

How you will create impact:

• Working with the Content Management Consultant on the design, development, implementation, and socialization of the content management strategy within claims
• Researching design initiatives to enhance the site with a focus on developing tools/access methods that enable end-users to quickly obtain required information.
• Partnering with the team to develop topic-specific outcomes, determining instructional methods, curating specific learning experiences, and designing courses, events, programs and modules.
• Utilizing industry software, learning technologies, and authoring tools to conduct testing, create training solutions and build materials including eLearning.
• Delivering training using adult learning principles, evaluating effectiveness, modifying solutions based on feedback and providing follow-up support as required.
• Coordinating learning events by assisting with scheduling and logistics, responding to inquiries, managing rosters and generating reports.

To join our team:

• You have 1-3 years of experience in workplace learning and development or a related field.
• You have a post-secondary diploma in a related discipline.
• You have or are working towards the Chartered Insurance Professional (CIP) designation.
• You have strong knowledge of adult learning and instructional design principles, learning development and delivery and the design life cycle.
• You have working knowledge of learning mechanisms, systems, tools and software.

How you will succeed:

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support our peers.

What you need to know:

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options to support personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Volunteer opportunities to give back to your community.

Salary information

Expected salary $60,574.00 to $100,956.00CAD

Salary placement

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.