Learning & Organizational Development Specialist

City of Markham; Markham; On-site; CAD 99,000 - 117,000; Full time

Job summary

Join a forward-thinking municipality as a Learning & Organizational Development Specialist, where you will lead innovative training initiatives that enhance employee engagement and support organizational goals. This role focuses on designing and delivering programs that foster leadership and teamwork, ensuring alignment with strategic priorities. With a commitment to sustainability and community service, this position offers a unique opportunity to make a significant impact in a diverse and vibrant environment. If you are passionate about developing talent and driving positive change, this is the perfect opportunity for you.

Qualifications

• Degree in Adult Education or related field with 5+ years of experience.
• Strong background in consulting and facilitating training programs.

Responsibilities

• Lead needs assessments and develop tailored learning solutions.
• Facilitate training sessions applying adult learning principles.
• Promote process improvements for increased organizational efficiency.

Skills

Consulting

Facilitation

Training Development

Change Management

Organizational Development

Leadership Development

Vendor Management

Education

Post-secondary degree in Adult Education

5+ years of equivalent work experience

Job description

Learning & Organizational Development Specialist

Join to apply for the Learning & Organizational Development Specialist role at City of Markham

Learning & Organizational Development Specialist

Join to apply for the Learning & Organizational Development Specialist role at City of Markham

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This range is provided by City of Markham. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$99,224.00/yr - CA$116,765.00/yr

The City of Markham is proud to be recognized for the 5 th consecutive year as one of Canada’s Best Employers by Forbes and Statista Inc. In 2025, the City of Markham is ranked 2nd among municipalities in Canada and 12th overall for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 366,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.

Applications are now being accepted for a regular full-time Learning & Organizational Development Specialist in the People Services Department of the Office of the CAO. Please provide your cover letter and resume by applying online by May 20, 2025.

Please note the salary range is based on 2023 rates.

Job Summary

The Learning & Organizational Development Specialist responsibilities include consulting and collaborating with a broad range of clients across the organization to support their goals and objectives. The primary focus is leading the facilitation, design, development, delivery and evaluation of programs and services that support and build on individual, team and organizational capacity. Core priorities involve supporting strategies for optimizing the employee experience, engagement, leadership development, learning, change management, teamwork and culture, ensuring alignment with the organization's strategic priorities.

Key Duties And Responsibilities

• Lead and facilitate the needs assessment process with clients to research and develop relevant solutions including interventions, development plans, customized learning, facilitated sessions.
• Facilitate training sessions, workshops, and online learning modules ensuring the application of adult learning principles while using various instructional techniques.
• Prepare and provide recommendations to Sr. Manager as they relate to learning & organizational development practices & solutions that positively impact the organization and drive the City’s culture.
• Develop new and refine existing learning programs including the mandatory learning and select-in programming.
• Successful development facilitation and delivery of individual, team, group and leadership development programs.
• Promote and support process improvement activities to refine existing processes within departments and across the organization for increased effectiveness and efficiency.
• Identify outsourcing relationships, develop and manage vendor relationships, and secure and select vendors through the organization’s procurement processes.
• Training activity coordination and administration
  
  
  

Minimum Education & Experience Required

• Post-secondary degree in a field related to Adult Education, Organizational Development, Human Resources and/or or 5 plus years’ equivalent work experience.
• Experience consulting, developing, managing, facilitating and advising with clients and senior management.
• L&OD specialist/designer level role, designing e-learning, in person learning, vendor engagement, consulting with clients, LMS execution.
• Knowledge delivering and developing leadership programs executing a variety of related frameworks to different levels within an organizational.
• Strong knowledge of HR function, including initiatives which impact Human Resources management.
• Demonstrated development and facilitation skills to employees at all levels with specific experience in leadership development including emerging leaders
• Good knowledge of change management and organizational design practices.
• Demonstrated experience diagnosing, planning, delivering and evaluating organizational development interventions.
• High level of organizational awareness skill including political and business acumen ensuring a comprehensive understanding of induvial and group dynamics.
• Strong influencing and motivational skills to deal with participants who require additional support.
• Experience managing and partnering with relevant vendors.
  
  
  

Core Behaviours

• Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
• Change & Innovation: Responds positively and professionally to change and helps others through change.
• Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
• Communication: Communicates in a clear, professional, and respectful way; demonstrates active listening.
• Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
• Management & Leadership: Demonstrates self-management, professionalism, and engagement; leads by example.
  
  
  

The City of Markham is committed to inclusive, accessible and barrier-free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Government Administration

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