Learning & Development Program Manager

BMO Financial Group; Toronto; On-site; CAD 68,000 - 126,000; Full time

Job summary

BMO Financial Group is seeking a Learning & Development Program Manager to spearhead the design and delivery of strategic learning initiatives. This role involves collaborating with stakeholders, designing tailored programs, and managing complex projects to drive engagement and support business goals. Ideal candidates will have significant experience in learning and development, demonstrating strong execution abilities and communication skills.

Benefits

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Qualifications

• 5-7 years of relevant learning and development experience.
• Experience in learning design and facilitation.
• Expert program management skills.

Responsibilities

• Lead design, development, and delivery of learning programs.
• Collaborate with business stakeholders to identify learning needs.
• Monitor and report on learning metrics and program effectiveness.

Skills

Attention to detail

Verbal & written communication

Collaboration & team skills

Analytical and problem-solving

Influence skills

Data driven decision making

Education

Post-secondary degree in related field

Job description

Application Deadline:

06/16/2025

Address:

100 King Street West

Job Family Group:

Human Resources

Learning & Development Program Manager

This role leads the design, development and delivery of strategic Learning & Development programs for BMO Capital Markets. The Learning & Development Program Manager is responsible for end-to-end program design and delivery, including on-the-ground support.

Accountabilities include collaborating with key business stakeholders to identify learning needs and design effective, scalable programs that address those needs and align to business priorities and strategy. Expert program management is essential to ensure the effective and efficient execution of all program components, including the integration of change management and communication plans.

The ideal candidate is a strategic thinker with strong execution skills, who excels at managing the deployment of multiple learning initiatives and ensuring they are delivered on time, within scope and with measurable impact.

Responsibilities:

Program Design & Development

• Design comprehensive learning programs that address the specific needs of the audience and align to business priorities and strategy.
• Identify target participants to participate in learning programs.
• Identify and select appropriate vendors and speakers to deliver learning content, ensuring they have the expertise and are aligned with program goals and audience needs.
• Prepare vendors and speakers in advance of programs, providing program context and day-of details, ensuring alignment with key messaging and program objectives.
• Conduct needs assessments to identify skill gaps and tailor learning programs accordingly.
• Iterate program design based on participant and stakeholder feedback.
• Conduct industry research and stay apprised of best practices to help inform new ideas and innovations in program design.

Stakeholder Collaboration

• Develop strong relationships and work in close collaboration with key business stakeholders, HR partners and learning forums to develop a deep understanding of the business, and their needs and priorities.
• Socialize programs and gather input from key stakeholders to ensure programs address the needs of the business and align key messaging.
• Leverage relationships to drive engagement, increase attendance, and reinforce the value of learning programs through targeted communication and advocacy.
• Build relationships with other learning teams across the enterprise to share best practices and identify opportunities for collaboration in support of enterprise needs and priorities.

Program Management & Delivery

• Develop and manage detailed projects, change management and communications plans, to ensure timely and efficient execution of all program components.
• Host learning programs delivered by external vendors or business partners, ensuring a seamless experience for participants.
• Monitor and report on learning metrics and program effectiveness, using data to refine programs to maximize engagement and impact.
• Manage program correspondence, including responding to participant inquiries and questions, and leverage this feedback to strengthen the overall program experience.

Qualifications:

• Typically, between 5-7 years of relevant learning and development experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Experience in learning design and facilitation – Expert.
• Program management skills – Advanced.
• Attention to detail with a focus on execution – Advanced.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem-solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Salary :

$68,000.00 - $126,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.