Learning & Development Consultant

Intact Financial Corporation; Montreal; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Learning & Development Consultant to enhance training programs within their Specialty Solutions department. This role is pivotal in identifying training needs, designing engaging materials, and facilitating impactful sessions. The ideal candidate will leverage their expertise in instructional design and adult learning principles to foster an innovative learning environment. With a commitment to employee development and a hybrid work model, this opportunity offers a supportive atmosphere where your contributions will shape the future of the organization. Join a team that values collaboration, creativity, and continuous improvement.

Benefits

Financial rewards program

Employee Share Purchase Plan

Flex pension and benefits package

Flexible work arrangements

Extra days off

Annual wellness account

Access to mental health resources

Dynamic workplace learning ecosystem

Inclusive employee-led networks

Community Impact program

Qualifications

• Experience in designing and facilitating training programs.
• Strong understanding of adult learning principles.

Responsibilities

• Identify training needs and develop training materials.
• Conduct training sessions and evaluate participant progress.
• Collaborate with stakeholders to enhance training practices.

Skills

Instructional Design

Adult Learning Theory

Bilingualism (French and English)

Creative Thinking

Collaboration Skills

Presentation Skills

Education

Bachelor's Degree in Education or related field

Certification in Adult Education

Tools

Microsoft Office Suite

Articulate

Rise360

Vyond

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We’re looking for a Learning & Development Consultant to join our growing team!

As a Learning & Development Consultant, your work will have a big impact on the achievement of our goals. People will count on you to be an energetic and creative individual who can design, develop, and facilitate various in-hours training courses for our Specialty Solutions department.

You are a dependable and experienced partner who can successfully apply adult learning best practices to complete deliverables in a timely manner. You are open and collaborative to becoming part of a team that is expanding and undergoing changes. We are continually striving to improve our existing internal processes and implementing new ones – you're someone who looks forward to adding your voice, experience, and unique perspective.

We are looking to fill this position with a candidate who could potentially be up to a senior level, depending on their skills and experience. The offer will be tailored based on the candidate's qualifications and expertise.

This is a full-time permanent position that is available at any of our main Intact offices in Canada.

What you’ll do here:

1. Identify specific training needs within our Specialty Solutions department.
2. Work with business stakeholders and subject matter experts to design, develop, and facilitate training material for Specialty Solutions employees.
3. Conduct training sessions and evaluate participants' progress.
4. Seek out opportunities to improve practices.
5. May provide coaching and feedback to participants after training events.
6. Coordinate the delivery of training programs, which may include scheduling programs, liaison with trainers/presenters, confirm participation, booking training rooms/virtual sessions, producing and distributing training materials.
7. In collaboration with colleagues, create and maintain robust on-boarding training for new Intact employees.
8. Implement instructional design and adult learning theory to further knowledge transfer across the organization.
9. Work collaboratively with other team members to develop strong, innovative, and technology-enhanced courses and programs.
10. Maintain results and be able to collaborate to ensure outcomes are on track to meet business needs.

What you bring to the table:

1. Significant experience in Guichet, CLPSS, Classique, with a proven track record of success.
2. Deep understanding and practical experience in CCM, CCL2.0 is an asset.
3. Demonstrated experience in Specialty Solutions is an asset.
4. Advanced skills in instructional design with a solid foundation and knowledge of adult education and instructional theories preferred.
5. Advanced proficiency with Microsoft Office Suite.
6. Knowledge of Articulate, Rise360 or Vyond is an asset.
7. Comfortable presenting and facilitating sessions, adapting to the audience and various learning styles.
8. Bilingualism (French and English) is required. Needs to interact regularly with English-speaking customers and colleagues across the country.
9. Ability to develop complete courses for a variety of audiences.
10. Creative out-of-the-box mindset and strong collaboration skills.

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

1. A financial rewards program that recognizes your success.
2. An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.
3. An extensive flex pension and benefits package, with access to virtual healthcare.
4. Flexible work arrangements.
5. Possibility to purchase up to 5 extra days off per year.
6. An annual wellness account that promotes an active and healthy lifestyle.
7. Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
8. A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
9. Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
10. Inspiring leaders and colleagues who will lift you up and help you grow.
11. A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.