Learning & Development Associate

Raymond James Ltd.; Toronto; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Health benefits

RRSP matching program

Employee stock purchase plan

Paid time off

Volunteer days

Discretionary bonuses

Tuition reimbursement

Job summary

Raymond James Ltd. is looking for a Learning & Development Associate in Toronto to enhance employee competencies through effective training programs. This role involves assessing training needs, designing curricula, and delivering varied training sessions.

Qualifications include relevant education, experience in financial services, and knowledge of effective training methods. The position offers a competitive salary range of $60,000–70,000, along with a comprehensive benefits package including health benefits, RRSP matching, and tuition reimbursement.

Qualifications

• Experience in the financial services or brokerage industry required.
• Proven experience in designing multiple training events in a corporate setting.
• Familiarity with traditional and modern training methods, tools and techniques.

Responsibilities

• Collaborate with teams to identify training needs.
• Develop and deploy various learning materials.
• Evaluate effectiveness of training through feedback.

Skills

Organizational skills

Communication skills

Critical thinking

Instructional design

Project management

French language skills

Education

Post‑secondary education in learning principles

Certification in adult continuing education

Job description

Learning & Development Associate

A learning & development associate will enhance the competencies of employees by designing and conducting branch‑training programs that align with the company’s core values. The associate is responsible for performing training needs assessments, designing, delivering curriculum and learning materials, managing all phases of branch training, and facilitating webinars and workshop‑style training sessions.

Responsibilities

• Collaborate with PCG teams and RJL Divisions to identify target audience’s training requirements and needs
• Develop create and deploy a variety of types of learning materials
• Write/produce standardized business process user manuals (job aids)
• Assist with layout, editing, and organizing of content as required
• Evaluate the effectiveness of training by measuring and evaluating feedback from participants
• Design assessments for verifying learner knowledge and capability and provide summarized reporting
• Ensure training content is kept up to date on a regular basis by deploying a review/update process that is maintained
• Identify training needs by evaluating strengths and weaknesses
• Deliver training courses
• Deliver “ad hoc” training as required/scheduled for new recruits across the Raymond James’ business lines
• Periodically evaluate ongoing programs to ensure that they reflect any changes
• Stay abreast of the new trends and tools in employee development
• Other duties as assigned

Qualifications

• Post‑secondary education in learning principles and/or certification in adult continuing education or instruction skills is an asset
• Experience in the financial services or brokerage industry required
• Proven experience in designing multiple training events in a corporate setting
• Knowledge of instructional design theory and learning principles
• Familiarity with traditional and modern training methods, tools and techniques
• Sound decision making and organizational skills
• Ability to apply adult learning principles
• Ability to think critically and ask targeted questions to determine needs and respond appropriately
• Experience with multiple delivery methods, including e‑learning initiatives
• Experience in a boardroom training environment
• Proficiency in business process concepts (i.e. workflow diagrams, process mapping techniques)
• Excellent planning abilities, including project management basics
• Superior interpersonal, written and verbal communication skills
• French language skills is an asset

Benefits & Compensation

Flexible workstyles, a competitive compensation and benefits package. Health benefits, RRSP matching program, employee stock purchase plan, paid time off, volunteer days, discretionary bonuses, tuition reimbursement, and many more. Salary range: $60,000–70,000 annually, plus competitive performance bonuses/incentives. Actual compensation will be determined based on skills, experience, internal equity, and other job requirements.

EEO & Accommodations

The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. To request accommodations, candidates may contact Human Resources via email at [e-mail].

Locations

Toronto, Vancouver, Montreal