Learning Experience Designer II

Edward Jones; Mississauga; On-site; CAD 70,000 - 95,000; Full time

Job summary

Edward Jones is seeking a Learning Experience Designer to support regulatory courses and professional development for advisors and staff. You will design, develop, and deliver multi-modal learning experiences that build capabilities and drive performance, with emphasis on learner-centric design and AI-enabled personalization.

You will lead consulting with stakeholders, measure learning impact, and advance practice management knowledge while collaborating with Home Office and frontline teams in a

Qualifications

• Bachelor's degree preferred in education, organizational psychology or related field.
• 3+ years designing, developing and curating interactive learning experiences aligned to objectives.
• 3+ years facilitating in-person and virtual learning sessions and workshops.
• Proficiency with Rise, Storyline, Vyond, Xyleme and Adobe Creative Cloud.

Responsibilities

• Facilitate delivery of learning experiences, in-person and virtual sessions, workshops, and peer-led discussions.
• Lead design, development, delivery and curation of fit-to-purpose learning experiences aligned to business strategy.
• Collaborate with subject matter experts to design experiences that drive performance improvements.
• Partner with stakeholders to ensure learning solutions are impactful, scalable, and learner centric.
• Champion integration of emerging technologies, including AI, to evolve learning experiences and outcomes.
• Support learning measurement plans and analyze insights to improve effectiveness and impact.
• Act as a strategic contributor within matrixed teams responsible for end-to-end learning projects.
• Lead design and validation sessions to enable iterative learner-centered design at scale.
• Stay current on Learning & Development practices and experiment with new approaches.

Skills

Facilitating learning sessions

Designing multi-modal experiences

Stakeholder collaboration

Mentoring and quality assurance

Education

Bachelor's degree preferred (Education, Organizational Psychology, Human Capital Management, or related field)

Tools

Rise

Storyline

Vyond

Xyleme

Adobe Creative Cloud

Job description

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

Canada Learning is responsible for building new capabilities critical to our firm's strategy at speed and scale, ensuring our 2,000 branch team members are reskilled and upskilled to deliver on our commitment to serving more clients, more completely through a purpose-driven, holistic financial experience.

The Learning Experience Designer (LXD) is responsible for supporting Financial Advisors, Financial Advisor trainees, Client Support Team members and Home Office associates as they pursue regulatory and elective courses to continuously develop their industry knowledge, wealth management acumen, advisory acumen, and practice management acumen. They will also be responsible for the design, development, and delivery of multi-modal high performance learning experiences that build learner capabilities, drive behavior change, and result in needed performance results.

Key Responsibilities

• Facilitate delivery of learning experiences, including in-person and virtual sessions, workshops, and peer-led discussions.
• Lead the design, development, delivery and curation of fit-to-purpose learning experiences that align with business strategy and drive performance outcomes.
• Collaborate with subject matter experts to design and deliver learning experiences that drive measurable performance improvement.
• Partner with Home Office colleagues, end-users, stakeholders, and leaders to ensure learning solutions are impactful, scalable, and learner centric.
• Anticipate and recommend opportunities to optimize learning experiences, with emphasis on skill practice and application using scenario-based design, case studies, and academies.
• Own the learner-centered creative design process, including conducting learner research, co-creating with end-users, prototyping, and validating learning experiences. This includes championing the integration of emerging technologies, including AI, to evolve learning experiences, enhance personalization, and improve learner outcomes.
• Support the development and execution of learning measurement plans; analyze insights to continuously improve learning effectiveness and business impact.
• Serve as a strategic contributor and informal leader within dynamic, autonomous, matrixed teams responsible for end-to-end implementation of learning projects.
• Lead design, development, and validation sessions to create the conditions for iterative learner-centered design, resulting in quality at scale.
• Stay current on research and practices in Learning & Development, Practice Management, field/practice needs, and related fields, experimenting with new applications and processes to optimize learning experiences.

Additional Responsibilities

• Lead consultative engagements with stakeholders applying Practice Management expertise to shape learning strategy and performance enablement; build organizational acumen through strategic guidance and partnership.
• Design and apply measurement strategies to assess learning effectiveness, generate actionable insights, and drive continuous improvement across learning initiatives.
• Co-lead the development and execution of learning strategies that align with business priorities, leveraging data, insights, and design expertise to inform direction and impact.
• Act as a subject matter expert in learning experience design, providing thought leadership, mentoring, and quality assurance across design practices and methodologies.

Position Requirements

Required

• Bachelor's degree preferred (Education, Organizational Psychology, Human Capital Management, or related field)
• 3+ years of proven experience designing, developing, and curating interactive multi-modal learning learning and performance experiences that achieve business objectives
• 3+ years of proven experience facilitating the delivery of learning experiences, including in-person and virtual sessions, workshops, and peer-led discussions
• Demonstrated proficiency with Rise, Storyline, Vyond, Xyleme, and Adobe Creative Cloud

Preferred

• Experience designing and delivering onboarding sessions
• 3+ years of financial services industry or position-related experience preferred
• Adult Learning certification preferred
• Financial Services Professional Designation preferred (ex. CFP, QAFP, PFP, CIWM, CFA) or willing to obtain
• Bilingual (Fluency in English/French both written and verbal)

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate.