Licensed Sales Assistant

Raymond James Ltd.; Edmonton; On-site; CAD 50,000 - 55,000; Full time

Benefits offered by this job

Health Benefits

RRSP Matching Program

Employee Stock Purchase Plan

Paid Time Off

Discretionary Bonuses

Tuition Reimbursement

Volunteer Days

Job summary

Raymond James Ltd. in Edmonton is seeking a Licensed Sales Assistant to support financial advisors and manage client requests efficiently. The position involves entering trades, maintaining client relationships, and handling administrative functions in a dynamic team environment.

The ideal candidate will have post-secondary education, at least 3 years of industry experience, and strong skills in Microsoft Office and customer service. A salary range of $50,000 - $55,000 annually is provided, along with performance bonuses.

Qualifications

• Knowledge of investment concepts and practices in the securities industry.
• Experience in administrative processes, account opening, and compliance.
• Understanding of online marketing tools and social media management.

Responsibilities

• Support financial advisors by managing client trades and requests.
• Handle administrative tasks and client communication efficiently.
• Assist in marketing initiatives and lead generation.

Skills

Microsoft Office

Customer service

Problem solving

Social media (LinkedIn, Facebook, Twitter)

Organization

Attention to detail

Education

Post-secondary education

Tools

Salesforce

CRM software

Google Analytics

Job description

At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together

Raymond James Ltd. is Canada’s leading independent investment dealer offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Licensed Sales Assistant

How does the role impact the organization?

The primary role of the Licensed Sales Assistant is to support a team of financial advisors and the Branch Manager (BM) by ensuring the office is managed efficiently and effectively. The position is responsible for entering client trades, servicing client requests and processing trade instructions by phone, and ensuring client paperwork is up to date and accurate.

This is a supportive team environment which promotes personal career growth. Drawing on previous experience as an Administrative Assistant in a financial services firm, or upon a degree/diploma within Financial Management or Business Administration, you must have meticulous attention to detail, possess a positive attitude, and have exceptional interpersonal skills. The successful candidate must also be responsible, confident, self‑motivated, and a team player.

What is the position responsible for?

• Foster and support client relationships by liaising with clients, responding to requests and demonstrating proactive problem solving;
• Support clients’ general day‑to‑day administrative and trade requests in a timely and confidential manner;
• Handle incoming and outgoing phone calls with clients and respond to requests for information;
• Schedule appointments, prepare for meetings, and follow‑up;
• Be responsible for and support the team with paperwork, manage head office correspondence, and handle the account opening process for new clients;
• Process and follow up on security transactions and transfers, including trade instructions;
• Enter trades for Financial Advisors and clients as requested;
• Be responsible for all cash management within the team practice, including incoming and outgoing funds, purchases and redemptions of cash equivalents;
• Act as team lead during tax reporting season, liaising with tax professionals & clients to provide details, slips and updates as required;
• Assist with all marketing initiatives including social media (Twitter, LinkedIn), and website content;
• Support the Financial Advisors in growth of the overall business;
• Maintain files and other general office duties;
• Prepare client presentations with guidance from the financial advisor assistants;
• Generate and identify leads from online resources and qualify leads via cold calling;
• Set up meetings with meaningful prospects;
• Conduct research on market intelligence;
• Assist on strategizing and administrating email campaigns; Assist with marketing events, seminars, client meetings etc.;
• Track and follow‑up on opportunities;
• Work within LinkedIn and Salesforce;
• Grow and take courses as required for regulatory purposes;

What can you expect from us?

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers flexible workstyles, a competitive compensation and benefits package. Our benefits include Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement, and many more. We also support internal promotion and community involvement.

What do we expect from you?

Qualifications

• Knowledge of fundamental investment concepts, practices, and procedures used in the securities industry;
• Previous experience in administrative processes and procedures, including opening accounts, RRSPs, TFSAs, and corporate accounts;
• Compliance practices and regulations;
• Social media (Facebook, Twitter, LinkedIn, blog posts, etc.);
• Personal tax filing;
• CRM (Customer Relationship Management) software and maintaining/improving CRM databases is an asset;
• Online marketing tools including Google Analytics, website assets, SEO, Facebook, LinkedIn, and Twitter is an asset;
• Website editing is an asset;
• Salesforce is an asset;
• Dataphile is an asset;

Skills

• Microsoft Office with a willingness and ability to learn new applications;
• Organization, prioritization, and attention to detail;
• LinkedIn, Facebook, and Twitter;
• Customer service and problem solving;

Abilities

• Work within deadlines in a high‑volume and demanding environment while maintaining a high level of service and an imperative attention to detail;
• Manage multiple deadlines and tasks;
• Demonstrate advanced face‑to‑face, email, videoconferencing, and telephone etiquette and relationship management skills;
• Work independently as well as collaboratively within a team environment;
• Display flexibility and willingness to assist others as required;
• Exercise tact and discretion in the handling of confidential information;
• Communicate proficiently in French is an asset;

Education & Experience

• Post‑secondary education;
• A minimum of 3 years of industry‑related experience;
• Experience in the investment brokerage, financial services, banking, or accounting industry is an asset;

Licenses & Certifications

• Investment Representative licensing or Registered Representative licensing is preferred or willing to obtain licensing;

Salary & Benefits

Salary Range: $50,000 - 55,000 annually, in addition to competitive performance bonuses/incentives. Actual compensation will be determined based on skills, experience, internal equity, and other job requirements.

We are an equal opportunity employer and make all employment decisions on the basis of merit and business needs. To request accommodations, candidates may contact Human Resources at [e-mail].