Learning and Development Program Manager

NRT Technology Corp.; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Learning and Development Program Manager to spearhead innovative training initiatives. This role involves designing scalable learning solutions that empower employees globally, fostering a culture of growth and engagement. You will collaborate with HR and business leaders to create impactful development programs, ensuring alignment with organizational goals. This position offers a unique chance to shape the future of learning within a dynamic and fast-paced environment, where your contributions will directly influence employee success and organizational transformation. If you're passionate about learning and development, this opportunity is perfect for you.

Benefits

Health Benefits (medical, vision, dental)

Paid Time Off

Individual Growth Plans

Training and Development Workshops

Teambuilding Exercises

Qualifications

• Experience in designing and scaling corporate learning programs.
• Strong background in learning technology and instructional design.

Responsibilities

• Develop and execute a future-focused Learning and Development strategy.
• Partner with HRBPs to create succession planning frameworks.
• Leverage tools and gamification to enhance employee engagement.

Skills

Learning and Development Strategy

Instructional Design

Training Facilitation

Coaching and Mentoring

Data Analysis for Training Effectiveness

Education

Bachelor’s Degree in Human Resources

Bachelor’s Degree in Business Administration

Bachelor’s Degree in Psychology

Tools

Learning Management Systems (LMS)

Gamification Tools

Microlearning Platforms

Job description

Learning and Development Program Manager

Job Description

Posted Thursday, March 6, 2025 at 5:00 AM

Learning and Development Program Manager

About NRT
At NRT, we build more than solutions: we build up each other.

NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every aspect of the modern integrated resort, including secure payment systems, AML compliance and reporting tools, credit information and electronic marker services to intelligent and engaging table game platforms, dynamic financial and marketing kiosks, and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO, a revolutionary resort app engagement platform dedicated to unifying guest experiences, offering a seamless experience from booking to checkout through App Builder, which has more than 100 third-party integrations which are unmatched in the industry.

Our strategic partnerships have resulted in the most convenient, reliable, and secure omni-channel payment ecosystem in the industry. Our collective solutions are used by casinos, race and sports operators, lotteries, banks, and retailers-- globally-- to dazzle their guests.

We believe in the value of connection and community. Our diversity in skills and background make us a unique and formidable culture. We encourage the growth of individual development and recognize that our success depends on developing each other. To stand firm is to stand together.

Our combined innovation and success is rewarded through competitive salaries, paid time off, individual growth plans, community sharing, collaboration, Health Benefits (including medical, vision, dental, EAP, etc.) and more. We provide training, product knowledge demos, tiered-lever skill building, development workshops, teambuilding exercises, webinars, and more. Joining NRT is more than a job-- it’s an opportunity to grow and discover.

The Learning and Development Program Manager will be responsible for building and scaling our learning and leadership development programs to support business growth, employee engagement, and workforce transformation. The role will design and implement scalable, technology-enabled learning solutions, ensuring the employees across the globe have the resources they need to thrive. The role is a hands-on individual contributor role and will work closely with HRBPs, L&D Coordinator, business leaders and subject matter experts to build a learning culture that fuels innovation, retention and long-term success.

Essential Duties and Responsibilities:

Reporting directly to the Director of Human Resources, the duties and responsibilities of the Learning and Development Manager include, but are not limited to, the following:

1. Develop and execute a future-focused Learning and Development strategy under the guidance of the Director of HR.
2. Establish a learning roadmap that supports employees at all levels.
3. Partner with HRBPs and business leaders to create succession planning framework and career progression models.
4. Develop coaching, mentoring and stretch assignment programs to accelerate leadership capability.
5. Continue developing skill inventory and mapping project to identify gaps and learning needs for future.
6. Work with SMEs to design microlearning, workshops and blended learning experiences.
7. Leverage tools, gamification and adaptive learning to enhance engagement.
8. Partner with HRBP to define and assess training effectiveness and ROI, continuously drive improvement using data and employee feedback.
9. Other initiatives assigned by the Director, HR and their designates.

Minimum Requirements:

1. Completion of a bachelor’s degree in a field related to personnel management, such as human resources, business administration, industrial relations, commerce, psychology or social studies.
2. Proven experience in learning and development, especially in designing and scaling corporate learning and development programs in a fast-growing, high-tech environment.
3. Strong background in learning technology, LMS administration, instructional design and training facilitation.
4. Advanced knowledge of adult learning principles and design.
5. Ability to work with cross-functional teams within and outside of HR to drive learning and development initiatives.