Leader, Operations

Bombardier; Mississauga; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Insurance plans (Dental, medical, life

Competitive base salary

Retirement savings plan

Employee Assistance Program

Tele Health Program

Job summary

Bombardier is seeking a leader for the Operations team at the Toronto Pearson or Waterloo airport sites. The role focuses on supervising a team of licensed AMEs, planning and controlling activities to achieve quality, cost, and schedule targets, and ensuring safe, equitable work conditions across shifts.

The ideal candidate has a technical degree and at least five years in a supervisory manufacturing role, with strong customer service, leadership, and communication skills to manage

Qualifications

• Post-secondary degree/diploma in a technical discipline (e.g., aerospace engineering).
• Minimum of five years' experience in a Supervisory/Managerial role in a manufacturing environment.
• Strong customer service skills to adapt communication for internal/external stakeholders.

Responsibilities

• Manage, coach, develop & provide feedback to a team of licensed AMEs.
• Plan, implement and control activities to meet performance targets (Quality, Cost, Schedule).
• Ensure team understands roles and performance in achieving unit plans.
• Coordinate resources across shifts to meet workload projections.
• Maintain a safe and equitable work environment with high housekeeping standards.
• Collaborate with other departments to ensure a one-team approach.

Skills

Leadership

Communication

Problem-solving

Interpersonal skills

Coaching/Feedback

Education

Aerospace engineering degree

Job description

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier's Benefits Program

With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

What are your contributions to the team?

• Manage, coach, develop & provide feedback to a team of licensed AMEs in the department.
• Plan, implement and control functional activities to achieve the Operations Unit and/or Product Quality performance targets including goals set forth for the Achieving Excellence System.
• Ensure that all team members understand their role and performance in achieving the Operations Unit plan.
• Ensure functional role of support organizations are integrated into Operations Unit resulting in a one-team approach.
• Ensure the right resources are available on a shift-by-shift basis to meet projected workload delivery on quality, cost and schedule.
• Maintain housekeeping standards to ensure a safe working environment.
• Maintain an equitable work environment. Ensure the right resources are available to meet projected workload delivery on quality, cost and schedule.
• Ensure a safe working environment for our employees.
• Maintain an equitable work environment.

How to thrive in this role?

• You have a post-secondary degree/diploma in technical discipline (i.e aerospace engineering) and a minimum of five (5) years' experience in a Supervisory/Managerial role in a Manufacturing environment
• A valid AME license is an asset
• You must have knowledge and experience in aircraft manufacturing/maintenance
• You must have customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations
• You must possess the following: ethics, integrity and honesty; respect for others; cooperation; be motivated to get things done; be able to express ideas logically and coherently; possess a positive attitude; be able to overcome obstacles; assume full responsibility; utilize the appropriate resources to solve day-to-day problems; react quickly to unforeseen events
• You must possess interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments
• You must have experience in developing both long-range strategic goals and short-term tactical plans
• You must be able to anticipate and satisfy the customer's needs, while operating within established policies, procedures and commercial guidelines
• You must have communication, problem solving, and leadership skills in order to effectively work with a variety of individuals and departments
• You must have knowledge of the Canadian Air Regulations
• Being open to working on different shifts with a strong preference to work on afternoon, midnight, or the weekend shift, would be considered an asset. Bombardier offers competitive premium pay for working off-shifts.
• This position will be located at either our Toronto Pearson or Waterloo airport sites

Please note: You don't need all the skills, knowledge, and experience listed to apply for this position. We're not looking for the perfect candidate, we're looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Job Leader, Operations

Primary Location Global 5500/6500

Organization Aerospace Canada

Shift Any Shift

Employee Status Non-Employee

Requisition 13900 Leader, Operations