Lead, Track Operations, Whistler Sliding Centre

Kaizen Lab Inc.; Whistler; Hybrid; CAD 71,635,000 - 77,146,000; Full time

Benefits offered by this job

Affordable staff housing

Job summary

Whistler Sliding Centre in Whistler, BC is hiring a Lead, Track Operations to lead and support the Track Operations crew in safe preparation, maintenance, and operation of the sliding track and related infrastructure. This regular full-time role requires coordinating daily activities to support athlete training, competitions, and public programs.

You will oversee repairs, use hand and power tools, monitor track conditions, assist with scheduling and training, and maintain safety documentation in

Qualifications

• Supervisory or team leadership experience.
• Construction, maintenance or mechanical trades experience (carpentry, welding, refrigeration, or fabrication) is an asset.
• Strong leadership, communication and organizational skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Commitment to workplace safety.
• Excellent problem-solving skills and sound judgement.
• Class 5 BC Driver's License required.
• Experience in sliding sport operations is an asset.
• Heavy equipment or machinery experience is an asset.
• A passion for providing exceptional customer service.

Responsibilities

• Lead and support Track Operations staff in safe prep, maintenance, repair, and operation of the sliding track and supporting infrastructure.
• Coordinate daily operational activities to support athlete training, competitions, and public programs.
• Assist with track prep, inspections, maintenance, and hazard identification to ensure safe operating conditions.
• Perform and coordinate repairs to track systems, buildings, weather protection systems, water systems, grounds, and equipment.
• Use hand and power tools to repair, modify, and fabricate wood, concrete, and metal components.
• Monitor track conditions and assist with operational systems including track temperature controls and shade systems.
• Support staff scheduling, onboarding, training, and performance feedback in collaboration with Track Operations leadership.
• Maintain maintenance records, work orders, safety documentation, and equipment inventories.
• Promote a strong culture of workplace health and safety and support compliance with WorkSafeBC and Technical Safety BC requirements.
• Work collaboratively with internal departments, athletes, coaches, officials, and Guest Services to support successful sport and public programming.
• Deliver exceptional service by living our AIM (All Interactions Matter) customer service philosophy.
• Assist with other operational duties as required.

Skills

Supervisory leadership

Team leadership

Safety commitment

Problem-solving

Communication

Class 5 BC Driver's License

Job description

Work at one of the most unique sport venues in Canada. The Whistler Sliding Centre (WSC) is a world-class bobsleigh, skeleton and luge facility located above Whistler Village on the side of Blackcomb Mountain. Home to Olympic sport, high-performance training and public sliding experiences, WSC delivers sport programming, competitions and unforgettable guest experiences year-round. Guests have the opportunity to slide like an Olympian with no experience required.

Job Overview

• Position: Lead, Track Operations
• Department: Whistler Sliding Centre
• Status: Regular Full-Time
• Schedule: 40 hours per week, including weekends and evenings as required
• Location: Whistler, BC
• Wage: $26.00 per hour
• Housing: Affordable staff housing available for Full-Time employees
• Start Date: Immediately

What You'll Do

• Lead and support Track Operations staff in the safe preparation, maintenance, repair, and operation of the sliding track and supporting infrastructure.
• Coordinate daily operational activities to support athlete training, competitions, and public programs.
• Assist with track preparation, inspections, maintenance, and hazard identification to ensure safe operating conditions.
• Perform and coordinate repairs to track systems, buildings, weather protection systems, water systems, grounds, and operational equipment.
• Use hand and power tools to repair, modify, and fabricate wood, concrete, and metal components.
• Monitor track conditions and assist with operational systems including track temperature controls and shade systems.
• Support staff scheduling, onboarding, training, and performance feedback in collaboration with Track Operations leadership.
• Maintain maintenance records, work orders, safety documentation, and equipment inventories.
• Promote a strong culture of workplace health and safety and support compliance with WorkSafeBC and Technical Safety BC requirements.
• Work collaboratively with internal departments, athletes, coaches, officials, and Guest Services to support successful sport and public programming.
• Deliver exceptional service by living our AIM (All Interactions Matter) customer service philosophy.
• Assist with other operational duties as required.

What You'll Bring

• Previous supervisory or team leadership experience.
• Construction, maintenance, or mechanical trades experience (carpentry, welding, refrigeration, or fabrication experience is an asset).
• Strong leadership, communication, and organizational skills.
• The ability to work effectively in a fast-paced, team-oriented environment.
• A strong commitment to workplace safety.
• Excellent problem-solving skills and sound judgement.
• A valid Class 5 BC Driver's License.
• Experience in sliding sport operations is considered an asset but is not required.
• Heavy equipment or machinery experience is an asset.
• A passion for providing exceptional customer service.

Physical Requirements

• Work safely in a variety of weather conditions.
• Stand for extended periods.
• Regularly lift up to 50 lbs.

Why Work With Us?

• Work at a world-class Olympic venue
• Be part of a unique guest experience unlike anywhere else in Canada
• Dynamic and fast-paced team environment
• Opportunity to gain experience in sport operations, timing and event management
• Work alongside athletes, coaches and operational professionals in a unique outdoor setting

We thank all applicants for their interest; however, only those selected for an interview will be contacted.