Lead Specialist, Data Product

Socket.dev; Mississauga; Hybrid; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Travel privileges for you and eligible

Hybrid work model (4 days in office +

Health and dental benefits

Training and development tools

Job summary

Air Canada Vacations is seeking a Lead Specialist, Data Product to oversee hotel content and supplier data across product platforms. You will serve as the senior subject-matter expert, ensuring accuracy and alignment with brand standards.

Based in YYZ or YUL, the role supports data quality, reporting, testing, and collaboration with suppliers and internal teams, with a hybrid work model.

Qualifications

• College diploma or bachelor’s degree in Tourism, Business, Data Management, Hospitality, or a related field.
• Minimum 3–5 years of experience in hotel data management, product loading, hospitality distribution, or tourism operations.
• Advanced Microsoft Excel skills are required.
• Strong written and verbal communication skills.

Responsibilities

• Oversee the creation, maintenance, and updating of supplier data across internal systems and product platforms.
• Ensure accuracy and consistency of supplier content including categories, bedding, amenities, restrictions, promotions, images, inclusions, exclusions, descriptions.
• Act as the final quality-control point for supplier data loaded into the system, ensuring consistency and error-free output.
• Troubleshoot data discrepancies and coordinate with internal teams to resolve system or content issues.
• Act as the escalation point for complex data related questions or system issues.
• Liaise with suppliers and destination partners to validate content accuracy and obtain missing data or updates.
• Support testing of new product lines, automated tools, and integrations.
• Prepare periodic reports on data quality, processing times, and error resolution.
• Support new product lines as required.

Skills

Microsoft Excel

Attention to detail

Analytical skills

Organizational skills

Communication skills

Deadline management

Education

College diploma or bachelor's degree in Tourism, Business, Data Management, Hospitality, or a related field

Job description

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Job Title: Lead Specialist, Data Product

Department: Product – Sun Team

Location : YYZ or YUL

Reporting Manager: Manager, Product

The Lead Specialist, Data Product is responsible for overseeing accuracy and optimization of hotel content and data across Air Canada Vacations’ product platforms. Acting as the senior subject-matter expert for supplier data. This role ensures that all information such as categories, amenities, descriptions, images, promotions, and operational attributes is accurately maintained, efficiently integrated, and aligned with ACV’s product strategy and brand standards and guidelines.

WHAT YOU'LL BE DOING

• Oversee the creation, maintenance, and continuous updating of supplier data across all internal systems and product platforms.
• Ensure accuracy and consistency of supplier content including, categories, bedding, amenities, restrictions, promotions, images, inclusions, exclusions, descriptions, etc.
• Act as the final quality-control point for all supplier data loaded into the system, ensuring consistency and error-free output.
• Troubleshoot data discrepancies and coordinate with internal teams to resolve system or content issues by performing website quality checks.
• Act as the escalation point for complex data related questions or system issues.
• Liaise with suppliers and destination partners to validate content accuracy and obtain missing data or updates.
• Support testing of new product lines, automated tools, and integrations.
• Prepare periodic reports on data quality, processing times, and error resolution.
• Support new product lines as required.

WHAT YOU BRING TO THE TEAM

• College diploma or bachelor’s degree in Tourism, Business, Data Management, Hospitality, or a related field.
• Minimum 3–5 years of experience in hotel data management, product loading, hospitality distribution, or tourism operations.
• Proficient in Microsoft Excel (advanced level preferred).
• High attention to detail and strong analytical skills.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Ability to work under pressure, meet tight deadlines, and manage multiple priorities.

WHY WORK WITH US?

• Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
• Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
• We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
• We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.