Lead Service Technician & Shop Foreman

Kaizen Automotive Group; Ponoka; On-site; CAD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive Compensation

Dental & Extended Health Coverage

Company Pension

Paid Time Off

Life & Disability Insurance

Employee & Family Assistance Programs

Vehicle Purchase & Service Discounts

Paid Professional Development

Company-Wide Appreciation Events

Job summary

Summit RAM in Ponoka, Alberta, part of Kaizen Automotive Group, seeks a Working Service Foreman to supervise the Service Department and perform advanced diagnostics and repairs. This role blends hands-on work with leadership to maintain OEM standards and efficient shop operation.

The ideal candidate is a certified automotive technician with strong leadership, communication, and problem-solving skills, capable of mentoring technicians and ensuring quality outcomes.

Qualifications

• Certified automotive technician with hands-on experience.
• Strong leadership, communication, and coaching ability.
• Experience supervising a service team is preferred.

Responsibilities

• Lead and support the service technician team while performing advanced diagnostics and repairs.
• Oversee daily shop workflow, ensuring proper job dispatching and on-time repairs.
• Provide technical guidance and quality control for repair work.
• Ensure repairs meet OEM standards and dealership policies.
• Assist in assigning work, capacity planning, and training technicians.
• Review repair orders for accuracy and proper documentation.

Skills

Leadership

Communication

Problem-solving

Education

Automotive technician certification

Tools

DMS

OEM diagnostic software

Job description

Summit RAM in Ponoka, Alberta, part of Kaizen Automotive Group, seeks a Working Service Foreman to supervise the Service Department and perform advanced diagnostics and repairs. This role blends hands-on work with leadership to maintain OEM standards and efficient shop operation.

The ideal candidate is a certified automotive technician with strong leadership, communication, and problem-solving skills, capable of mentoring technicians and ensuring quality outcomes.