Lead, Product Readiness & Change Risk

Interac; Toronto; Hybrid; CAD 125,000 - 145,000; Full time

Benefits offered by this job

Vacation and wellness days

Benefits coverage

RRSP program

Hybrid work model

Employee assistance program

Parental leave top-up

Charitable donation matching with USW

Job summary

Interac is seeking a Product Readiness & Change Risk Lead to drive evidence-based readiness and governance across the delivery lifecycle. You will partner with Risk, Security, and Product teams to ensure changes are production-ready, traceable, and compliant with enterprise standards.

You will lead gating discipline, define exit criteria, and mature readiness artefacts while collaborating across Product, Engineering and Operations to reduce production risk.

Qualifications

• Bachelor’s degree in a software discipline; professional certifications are assets.
• 7+ years in software delivery governance, release management, or operational readiness.
• Experience in complex, regulated environments (e.g., financial services, payments).
• Proven ability to work across Product, Engineering and Operations in a matrixed org.

Responsibilities

• Own and operationalize readiness gating across EDF with focus on build, SIT, performance, and production approval.
• Define exit criteria and evidence that are measurable and auditable.
• Drive standardization of readiness artefacts, checklists, and evidence models.
• Lead lifecycle-based change risk management with early risk identification and mitigation.
• Implement evaluation and risk scoring to govern gates; partner with Risk, Security, and Product.
• Ensure consistent application of readiness standards and clarify accountabilities.
• Embed readiness requirements early in delivery lifecycle; address late-stage gaps.
• Provide guidance, frameworks, and tooling direction to delivery teams.
• Define enterprise readiness expectations and establish repeatable, evidence-based practices.
• Define KPIs (predictability, cycle time, milestone achievement) and drive improvements.
• Act as change leader for EDF adoption with training and coaching across squads.

Skills

Governance

Release management

SDLC knowledge

Change risk management

Education

Bachelor’s Degree in Software Engineering, Computer Science, or related discipline

Job description

Interac is seeking a Product Readiness & Change Risk Lead to drive evidence-based readiness and governance across the delivery lifecycle. You will partner with Risk, Security, and Product teams to ensure changes are production-ready, traceable, and compliant with enterprise standards.

You will lead gating discipline, define exit criteria, and mature readiness artefacts while collaborating across Product, Engineering and Operations to reduce production risk.