Lead Product Mgr, eBay Live–Fulfillmnt

eBay; Toronto; On-site; CAD 110,000 - 140,000; Full time

Job summary

A leading global e-commerce platform is looking for an experienced Lead Product Manager in Toronto, Ontario, to drive product vision and execution for eBay Live. This role involves managing the full product lifecycle, defining a brand new interactive shopping experience, and leading cross-functional teams. Ideal candidates will have 9+ years of product management experience, excellent communication skills, and a strong analytical background. Join a dynamic team and shape the future of e-commerce.

Qualifications

• 9+ years of product management or related strategy experience.
• Exceptional ability to thrive in an ambiguous, 0-1 environment.
• Proven ability to use quantitative and qualitative insights.

Responsibilities

• Drive the full product lifecycle for multiple features or a major product initiative.
• Define key success metrics, leveraging data and analytics.
• Cultivate knowledge of technical architecture and backend systems.

Skills

Product management

E-commerce experience

Communication

Analytical skills

Leadership

Education

Bachelor's degree

MBA or relevant advanced degree

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role

We are looking for an experienced and versatile Lead Product Manager to join the high-growth eBay Live organization. eBay Live is one of eBay's top strategic priorities, and this role operates directly in a zero-to-one space, defining a brand new, interactive shopping experience for our global users. The Lead Product Manager will drive product vision and execution across the eBay Live platform.

This role requires a unique product lead who can successfully navigate an ambiguous, fast-paced environment. You will be responsible for defining and delivering high-impact features for eBay Live sellers across the order and fulfillment journey. This lead will own the end-to-end experience that empowers sellers to fulfill, ship, and service live orders with ease, speed, and confidence. You’ll lead the strategy to simplify post-purchase workflows, reduce friction, and integrate fulfillment and customer service seamlessly into the live selling ecosystem.

What you will accomplish

• Serve as a visionary leader for your product space within live commerce, developing a strategy and roadmap that aligns with eBay's top-level goals. This requires blending deep customer empathy with an understanding of market trends, business goals, and competitive insights.
• Drive the full product lifecycle for multiple features or a major product initiative, from initial discovery and opportunity sizing to launch, iteration, and post-launch analysis.
• Own and deliver a challenging product roadmap on time, demonstrating a strong bias for action and high-quality outcomes. You will write clear, detailed requirements (PRDs) that prioritize hypotheses for testing and iteration.
• Lead and inspire confidence among a wide range of partners, including engineering, design, data science, research, and marketing. You will foster collaboration, build alignment, and drive shared goals across all stakeholders.
• Define key success metrics, leverage data and analytics to quantify customer problems, size opportunities, and ultimately measure the impact of your work on organizational goals.
• Cultivate a knowledge of the technical architecture and backend systems for your product area to effectively partner with engineering, unblock development, and influence technical decisions.

What you will bring

• 9+ years of product management or related strategy experience, with e-commerce, video, or social commerce experience highly preferred.
• Bachelor’s degree required; MBA or relevant advanced degree preferred.
• Ambiguity Management: Exceptional ability to thrive in an ambiguous, 0-1 environment, distilling complex, unclear problems into a clear product vision and actionable roadmap.
• Prioritization and Tradeoffs: Demonstrated ability to evaluate options, assess trade-offs (short-term vs. long-term), and recommend a path forward, even with incomplete data.
• Influence & Communication: Masters written and verbal communication, adapting your message to influence both execution teams and executive leadership. Ability to lead and inspire without direct authority.
• Analytical Rigor: Proven ability to use quantitative and qualitative insights to build strong business cases, define necessary data, and measure product performance.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [e-mail]. We will make every effort to respond to your request for accommodation as soon as possible.