Lead Manager, Personal Support & Adult Day Programs

Providence Care; Kingston; On-site; CAD 96,000 - 113,000; Full time

Benefits offered by this job

Competitive salary with benefits

Education opportunities

University affiliation program

Multiple locations

Job summary

Responsibilities include directing daily operations of PS/Home Support, coordinating with Ontario Health @ Home, and fostering policy adherence. Applicants should have a nursing degree and Ontario registration.

Qualifications

• Degree in Nursing or equivalent combination of a Diploma in Nursing and related experience in progressively responsible roles in the facilitation of adult/senior community programs of care.
• Current unrestricted registration with the College of Nurses of Ontario
• Minimum three years of directly related experience working within a client-directed model of service delivery
• Three years of progressively responsible experience in health care leadership, including administration of policies and procedures, preferably in a unionized environment within the community support services sector

Responsibilities

• Directs the day-to-day operation of the Personal Support & Home Support Services including Attendant Care Outreach Program (ACOP), the Supportive Living Program, and the Adult Day Program
• Delegates client-directed activities to ensure efficient service delivery while maintaining oversight of care and program standards
• Collaborates with Ontario Health @ Home staff, Service Collaboratives and other service providers in the short-term and long-term planning of community-based services for residents of KFL&A
• Develops and recommends appropriate policies and programs to deliver effective evidence-based quality care, and ensure program adherence to Corporate and Program policy/procedures, in collaboration with Providence Care Community Programs Leadership Team and Program staff
• Proactively manages risks to client/staff safety, and to Providence Care Community Programs reputation and liability within the framework of existing legislation, the Ministry of Health Long-term Care Planning and Accountability Standards as outlined in the current MSAA-CSS
• Plans, implements and evaluates annual Program goals and objectives, facilitating meaningful engagement from staff, clients and families in all programs
• Evaluates the effectiveness of services provided, seeking input from, other health professionals, staff, clients and families at least annually
• Ensures adequate staffing levels and staff competencies to meet the changing needs of Community Care clients in all programs
• Participates in the rotational after-hours coverage
• Recruits, orientates, trains, and coaches staff including point of care staff, Team Leaders and the Office Coordinator
• Completes written performance and learning plans for all direct reports as per the policy
• Resolves conflict and other labour relations issues, including grievance resolution, providing counseling and/or disciplinary action for direct reports
• Engages staff and Program leadership in the achievement of program goals and objectives
• Promotes and encourages the development and adoption of innovative practices to improve efficiencies and enhance productivity
• Develops and manages annual budget; monitors year over year expenditures identifying opportunities for savings and revenue generation
• Works in compliance with the Health & Safety Act and its regulations in performing duties in a safe manner and follows all health and safety policies

Skills

Leadership

HR management

Quality & risk

Staff development

Program management

Education

Nursing degree

College of Nurses of Ontario registration

Job description

Responsibilities include directing daily operations of PS/Home Support, coordinating with Ontario Health @ Home, and fostering policy adherence. Applicants should have a nursing degree and Ontario registration.