Lead Hand I

BioTalent Canada; Cambridge; On-site; CAD 39,000 - 47,000; Full time

Job summary

Septodont, a global leader in dental products, is seeking a Lead Hand 1 at our Cambridge, Ontario site. You will oversee equipment operation, maintenance, and shift-related supply levels while training staff and ensuring GMP compliance.

This role reports to Production Supervisor and emphasizes documentation accuracy and safety. The position requires 1 year in pharmaceutical manufacturing, leadership ability, and flexibility to work weekend night shifts.

Qualifications

• 1 year of experience in pharmaceutical manufacturing or related environment.
• Demonstrated leadership and interpersonal skills with ability to positively interact with interdepartmental teams.
• Ability to work independently in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to work on all shifts.

Responsibilities

• Coordinates shift changeovers to ensure machinery and staff are optimal.
• Participates in continuous improvement initiatives and projects.
• Performs the operator’s duties when needed.
• Ensures availability of components and supplies.
• Rectifies documentation errors and coaches operators on practices.
• Keeps area clean and organized.
• Supports other departments when required.
• Manages QA deviations and other procedures.

Skills

Leadership

Shift management

Communication

Analytical thinking

Pharma manufacturing

Education

High school diploma

Job description

At Septodont, a global leader in dental products and a key player in pharmaceutical development and contract manufacturing (CDMO), we are proud to work every day to improve patients’ health and well-being.

Present in more than 110 countries, the Group relies on the energy, expertise, and passion of 2,600 employees. With 6 international production sites, Septodont combines industrial excellence, technological expertise, and innovation to meet the needs of healthcare professionals worldwide.

In North America, our operations include facilities in Ontario, Quebec, and Pennsylvania. Our Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over 40 years of expertise in sterile injectable cartridges and combination product manufacturing. Backed by a team of more than 675 dedicated professionals and modern facilities, we deliver high-quality, customer‑focused solutions to partners around the world.

Beyond our expertise, our people are our greatest strength. We foster a stimulating work environment where everyone can learn, grow, and build a career that reflects their aspirations, supported by continuous training and internal mobility. As a socially responsible company, we place diversity and inclusion at the heart of our development, convinced that they enhance collective performance and foster human experience.

Joining Septodont means becoming part of a human‑scale international group and contributing to a meaningful mission: improving health for as many people as possible. What if your next professional chapter started with us?

Shift Available:

Weekend Night Shift – Saturday Sunday (6pm to 6am) and Friday/ Monday, (10pm to 6am) – Shift Premium $5/hour

This position is starting at $30/hour PLUS shift premium.

Work Authorization: Applicants must be legally authorized to work in Canada for the duration of employment. This position is not eligible for employer-sponsored immigration support.

FUNCTION SUMMARY:

The Lead Hand 1 is accountable to the Production Supervisor for all activities relating to the operation, repair and maintenance of equipment and work area. In addition the Lead Hand 1 will ensure the adequate levels of supply are stocked related to the operation. Main responsibilities are related to equipment operation, training, documentation, and in‑process IPQC testing to meet the Company’s objectives and in accordance with the requirements outlined in the Standard Operating Procedures and Good Manufacturers Practices.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Coordinates shift changeover to ensure machinery and human resources are optimal. Reports any deficiencies in machinery, materials or human resources immediately to shift supervisor for timely resolution
• Actively participates in and supports the continuous improvement initiatives projects
• Performs the operator’s duties if necessary
• Ensures the availability of component and supply
• Takes corrective action to fix documentation errors and to coach the related operators on documentation practices
• Ensures that the area is clean and organized
• Assists the other departments if required
• Issues, investigates and rectifies Quality Assurance deviations and other procedures
• Responds to and troubleshoots equipment alarms and take corrective action and/or involving maintenance
• Participates in revision of departmental SOP’s and other GMP documents
• Conducts on‑the‑job training including review of related SOP’s for new employees. Works with Production Supervisors and Production Manager to identify/solve any production problems and training needs in the area
• Enters accurate AX transactions as it relates to the job duties
• Assists in coordinating, planning and scheduling of employee work rotations
• Completes and/or reviews documentation entries in batch record and logbooks
• Coordinates and communicates priorities with other shifts
• Follows GMP and regulatory requirements and ensures quality standards are met
• Observes and supports all safety guidelines and regulations
• Demonstrates the Company Mission, Vision and Values Statements, policies, and current standard business practices
• Performs other related duties as required

BASIC REQUIREMENTS

Education

• High school completion, college certification/diploma or working towards completion

Experience

• 1 year experience in pharmaceutical manufacturing or a related environment. Previous leadership experience is an asset
• Demonstrated leadership and interpersonal skills with the ability to positively interact with interdepartmental teams
• Ability to work independently in a fast paced environment
• Strong communication skills, both written and verbal
• Analytical and problem solving skills
• Ability to work on all shifts

Work Authorization: Applicants must be legally authorized to work in the country where the position is based for the duration of employment. This position is not eligible for employer-sponsored immigration support.

We are committed to diversity and inclusion and thank all applicants in advance; however, we will be corresponding only with those selected for an interview.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to providing an inclusive and barrier free recruitment and selection process.