Production Support Coordinator

NOVOCOL PHARMACEUTICAL OF CANADA

Cambridge

On-site

CAD 65,000 - 76,000

Full time

3 days ago

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Benefits offered by this job

RRSP Program

Employee Assistance Program (EAP)

Discounted gym memberships

Corporate discounts and perks

Employee recognition programs

Professional development opportunities

Career growth within a global organiz

Job summary

Septodont is seeking a Production Support Coordinator for its Cambridge, Ontario site to support Operations with documentation, quality systems, training, inventory and ERP workflows. You will contribute to GMP compliance and continuous improvement across the production organization, coordinating records, SOPs, and project support.

The role requires at least 2 years of administrative experience in a regulated environment, with strong Excel/Office skills and a proactive, collaborative approach.

Qualifications

Education: Degree or diploma in a related field.
Experience in a manufacturing or operations environment preferred.
Strong organizational and communication abilities; able to manage priorities.

Responsibilities

Coordinate production documentation review and maintain records.
Create, update, and maintain production SOPs and batch records.
Support quality process documentation and tracking activities.
Coordinate training materials and operational training programs.
Assist with purchasing consumables, inventory, and ERP transactions.
Prepare reports, meetings, and departmental communications.
Support GMP compliance and continuous improvement initiatives.
Assist with special projects as needed.

Skills

Organizational skills

Communication skills

Interpersonal skills

Education

Degree or diploma in related field

Tools

Microsoft Office

Job description

About Us At Septodont

At Septodont, a global leader in dental products and a key player in pharmaceutical development and contract manufacturing (CDMO), we are proud to work every day to improve patients’ health and well-being. Present in more than 110 countries, the Group relies on the energy, expertise, and passion of 2,600 employees. With 6 international production sites, Septodont combines industrial excellence, technological expertise, and innovation to meet the needs of healthcare professionals worldwide. In North America, our operations include facilities in Ontario, Quebec, and Pennsylvania. Our Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over 40 years of expertise in sterile injectable cartridges and combination product manufacturing. Backed by a team of more than 675 dedicated professionals and modern facilities, we deliver high-quality, customer-focused solutions to partners around the world. Beyond our expertise, our people are our greatest strength. We foster a stimulating work environment where everyone can learn, grow, and build a career that reflects their aspirations, supported by continuous training and internal mobility. As a socially responsible company, we place diversity and inclusion at the heart of our development, convinced that they enhance collective performance and foster human experience. Joining Septodont means becoming part of a human-scale international group and contributing to a meaningful mission: improving health for as many people as possible. What if your next professional chapter started with us?

Job Summary

The Production Support Coordinator supports Operations through the coordination of production documentation, quality systems, training programs, inventory activities, and operational projects. This role plays a key part in maintaining compliance with GMP requirements while supporting continuous improvement initiatives across the production organization.

Responsibilities

Complete and support batch documentation review activities.
Create, update, and maintain production SOPs and batch records.
Coordinate quality process documentation and tracking activities.
Support production projects through scheduling, facilitation, and administrative coordination.
Collect and analyze operational data to support continuous improvement initiatives.
Prepare training packages, training documentation, and support operational training programs.
Assist with purchasing consumables, inventory management, and ERP system transactions.
Organize meetings and prepare reports, presentations, and departmental communications.
Support GMP compliance, quality initiatives, and safety programs.
Assist with special projects and departmental initiatives as required.

Qualifications

Education: Degree or diploma in a related field.
Experience & Skills: Minimum 2 years of administrative experience, preferably in an operations or manufacturing environment.
Experience in a pharmaceutical, food, cosmetic, or other regulated manufacturing environment is considered an asset.
Advanced Microsoft Office skills, including Excel, Word, and PowerPoint.
Strong organizational, communication, and interpersonal abilities.
Proven ability to manage competing priorities and meet deadlines.
Self-motivated with strong analytical and problem-solving skills.
Positive attitude and commitment to continuous improvement.

What We Offer Competitive compensation and benefits package

RRSP Program
Employee Assistance Program (EAP)
Discounted gym memberships
Corporate discounts and perks
Employee recognition programs
Professional development opportunities
Career growth within a global organization
Starting at approximately $65,000 CAD, with opportunity for an increase based on qualifications and experience.
Total rewards include comprehensive benefits, bonus eligibility, and professional development support.

Work Authorization: Applicants must be legally authorized to work in the country where the position is based for the duration of employment. This position is not eligible for employer-sponsored immigration support.

We are committed to diversity and inclusion, and thank all applicants in advance; however, we will be corresponding only with those selected for an interview.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to providing an inclusive and barrier free recruitment and selection process.

About Septodont

Septodont is a global leader in the development, manufacturing, and distribution of innovative dental pharmaceuticals and medical solutions. With 8 manufacturing plants on 3 continents, and an international distribution network serving professionals in more than 120 countries, we are committed to improving patient care globally. Supported by 4 R&D centers and more than 120 patents registered worldwide, our relentless commitment to innovation and industrial excellence keeps us at the forefront of our industry. As a socially responsible employer, we believe our responsibility is to conduct business with rigor, ethics, and fairness. But our role extends far beyond the products we deliver. Caring also means committing — to our people, our customers and patients, the communities where we operate, and the planet we all share.

Our people make the difference

Behind our global success are more than 2,600 dedicated employees whose expertise, commitment, and collaboration power our growth every day. At Septodont, every role matters and every contribution counts. We foster an environment where individuals are empowered to take initiative, share ideas, and grow professionally. Through continuous learning programs, skills development initiatives, and internal mobility opportunities, we actively support our employees in building meaningful and evolving careers.

Why join us?

At Septodont, we share a common ambition: to sustainably improve patient care through safe, effective, and innovative solutions. By joining us, you will: