Lead Hand - Accessory Shop

Voyageur Aviation Corp; North Bay; On-site; CAD 35,000 - 50,000; Full time

Benefits offered by this job

Employer-paid benefits

Lead hand incentive

North Bay head office

Job summary

Voyageur Aviation Corp. is seeking a Lead Hand, Accessory Shop to supervise a skilled team and direct project flow. You will oversee mechanical, hydraulic, pneumatic, and electrical systems, ensuring safety and policy compliance. The role requires a trades background and certification authorization eligibility.

You will manage tasks, train staff, and monitor quality, productivity, and documentation to support efficient operations at our North Bay head office.

Qualifications

• Experience supervising a shop floor and directing project flow.
• Knowledge of mechanical, hydraulic, pneumatic and electrical systems.
• Candidate holds a trades certificate and certification authorization or can obtain one.

Responsibilities

• Supervise Accessory Shop team and manage project flow as directed by Supervisor.
• Ensure staff follow Voyageur policies and maintain safe work environment.
• Evaluate quality of work and manage paperwork and time billing on projects.
• Support staff training, mentoring and performance reviews.

Skills

Team leadership

Project management

Attention to detail

Problem solving

Safety compliance

Education

Trades Certificate in mechanical field

Certification Authorization

Tools

Excel

Office 365

Job description

Unfamiliar with what we do? No worries, we've got you covered!

At Voyageur Aviation Corp., we deliver innovative solutions to customers with unique aviation requirements. We are an integrated provider of specialized aviation services, including, advanced engineering and maintenance capabilities, part sales and logistics management, aircraft leasing, and contract flying operations both internationally and domestically supporting humanitarian missions, cargo, and workforce movements to remote communities. Our headquarters are in North Bay, Ontario, and we are a wholly owned subsidiary of Chorus Aviation Inc.

What we offer and what makes us special:

• We stand out as a leading company engaged in exceptionally distinctive projects, spanning captivating destinations worldwide, and collaborating with extraordinary and exclusive clients.
• We can turn your wildest imagination into reality, whether it's complete plane restructuring and modernization, complex maintenance, or a comprehensive plane redesign.
• Our team comprises the best, with unparalleled expertise. No one else on Earth can match what we achieve. We are true pioneers in aviation.
• Abundant growth opportunities await you here. Our employees choose to stay for the long term, thriving in a culture of continuous learning and boundless possibilities.
• We've got you covered! Our comprehensive benefits program is employer-paid and includes extended health care, out-of-country insurance, as well as life insurance.
• Additionally, we offer a retirement pension plan, an employee and family assistance plan, and participation in the Employee Share Ownership Plan (TSX: CHR).

Explore your next role:

The Lead Hand, Accessory Shop will report to the Supervisor, Accessory Shop, and will be responsible for supervising a team and directing the project flow. This position requires extensive knowledge of components, and the ability to troubleshoot in the areas of Mechanical, hydraulic, pneumatic, and electrical systems.

Perform Job Duties

• Ability to perform the requirements of the Level of SCA held
• Manage projects within the Accessory Shop as directed by Shop Supervisor.
• Responsible to ensure Accessory Shop Staff follow Voyageurs Policy and Procedures.
• Responsible for evaluating the quality of Accessory Shop Staff work and ensuring they are following all applicable safety policies.
• Responsible to ensure that all Accessory Shop Staff paperwork is up to date and accurate and maintain integrity of all issued documents.
• Responsible to ensure work environment is safe, clean and maintain work area and equipment in a clean and in orderly condition.

Communicate project requirements to Accessory Shop Staff

• Manage projects within the Accessory Shop as directed by Shop Supervisor.
• Assign and schedule tasks to the Accessory Shop Staff based on skill set and ability.
• Responsible to ensure Accessory Shop Staff are working productively throughout the duration of the shift.
• Provider technical assistance to all Accessory Shop Staff
• Responsible to ensure Accessory Shop Staff billing time to projects appropriately and that all time is accounted for.
• Responsible to ensure Accessory Shop Staff follow Voyageurs Policy and Procedures.
• Provide input into performance reviews, and corrective progressive discipline.
• Manage department projects in absence of the supervisor

Team Support

• Support Supervisor in managing personal issues of staff or between staff to the extent required to ensure staff are productive and a safe work environment.
• Assist the Accessory Shop Staff in areas that require additional Training and Mentoring.
• Involved in and supportive of, disciplinary actions brought about by Supervisor.
• Promote a Safe, productive, positive work environment.
• Communicates the daily issues, requirements, and staffing issues that will affect production, or work environment with Supervisor.
• Maintain professionalism when interacting with others.

Your Distinctive Ingredients for Success:

• Trades Certificate in a mechanical field considered an asset.

Must hold a valid Certification Authorization or be eligible to obtain one.

• Prior experience as an Accessory Shop SCA
• Ability to follow written and verbal directions with strong attention to detail.
• Reliable, responsible, and self-motivated with demonstrated problem-solving skills.
• Ability to work in a fast-paced and dynamic environment.
• Demonstrated organizational and planning skills, including the ability to manage multiple tasks and work under pressure with tight deadlines.
• Competent with Office 365 (Excel).

You must be legally eligible to work for a Canadian company (e.g., be a Canadian citizen, permanent resident of Canada, or possess a valid work permit) and provide a clear Criminal Background Check.

You belong here!

Voyageur Aviation Corp. is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

Location and other Key Details:

• You will work out of our North Bay head office.
• This position starts at $31.04/hour+$2.50 Lead hand incentive with compensation commensurate with experience.